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“60 minute wait WITH an appointment. Will never book at Southgate again. I've never waited like that with an appointment, but that location is always busy.
Phlebotomists are always excellent!!!!”
2:30 - 6PM
327 Niagara St Suite 9, Buffalo
Medical Labs
“The ladies at USA Occupational Services were a wonderful help. I had some issues with completing my I9 form and they knew exactly what to do to help me resolve it. They went above and beyond and stayed open later on a Saturday to help as well. Thank you so much!”
“I was treated at the Williamsville, NY location. There was no wait to be treated. I loved Lisa, the nurse who treated me, and the PA, Dr. Sergio, was wonderful. I was diagnosed, prescribed the necessary medications to treat my diagnosis, and Dr. Sergio explained my diagnosis and the medications he prescribed. I will definitely visit this location again if the need arises. Very pleasant experience, especially considering how sick I felt!”
“Went to go see Nicole at this location. 2nd time in a row I was lucky enough to get her. She is awesome. She has gotten me on the 1st try both times as I have tough veins. She is very accommodating as I lay down due to feeling faint. Definitely choose this location. All of the providers here that I have seen are great.”
6AM - 3:45PM
20 Losson Rd Ste 100, Cheektowaga
Medical Labs
“Our handicapped son had his annual blood draw here last week and although it is difficult to do, Dennis and Gina did an awesome job keeping him calm and getting the job done!! Thank you!”
“The woman at the front desk (who also ended up drawing my blood) was AMAZINGGGGGGG!!!! I wish I could remember her name but I came in with so much blood work that needed to be done and she was so patient getting everything ready, she even had to call my dr because they mislabeled something on the script. We need more woman/men in healthcare like her!! She was awesome. Thank you so much for awesome customer service. I will never go to quest again.”
6:30AM - 4PM
Transit Town Plaza, 4181 Transit Rd, Amherst
Medical Labs
“When having an account, check-in is easy and the wait is minimal. This particular male I had was excellent, the best I had as far as not feeling barley anything when he stuck the needle in. Most are not half as good but tolerable”
“Ed and his staff are Very professional, and they take the time to understand all my testing needs. They are always available to explain results, and share knowledge to help Test Assured Network grow and thrive.”
5AM - 1:30PM
4845 Transit Rd, Depew
Medical Labs
“The appointment was simple to schedule on the myquest app, the wait time was reasonable and the staff was very friendly and professional. Everything went smoothly and I would highly recommend this location.”
6AM - 3:30PM
4855 Camp Rd, Hamburg
Medical Labs
“I have a history of fainting during blood work, so was dreading this. Phlebotomist Becky was so caring and so professional she put me at ease and got everything I needed, and before I knew it, the appt was over! Highly recommend this place.”
5:20AM - 2PM
3674 Commerce Pl Bldg 3, Ste A, Hamburg
Medical Labs
“The tech that took care of me was very friendly and helpful. There were issues with my scripts and she did everything possible to assist until I completed visit.”
“I'm so grateful my daughter's pediatricians partnered with KSL Diagnostics. We've been to several different locations and they've always been kind, courteous, and as gentle and patient with my daughter as they could be. The last time we went, the medical professional administering my daughter's test gave her a lollipop. I thought the was a nice touch and it certainly excited my daughter. I always get her test results within 24 hours or less. I've called a couple of times with questions (not about test results) and they always answer, and are professional and informative. One time, we went to the Youngs Road location and it was so packed that they had to direct people to other locations -- of which there are many -- or ask them to come back in a half an hour. The parking attendant was so nice about the whole thing. He genuinely did not want to turn anyone away. But, there were so many people, the line was going out into the street. (This was during one of the higher case levels, and when all kids displaying any COVID symptoms needed a negative test to return to school.) The parking attendant took the time to explain what was going on, how it also affected the other tenants of the building. It was no problem. We went to a different location. I only wish that they accepted my insurance, too. I'm glad it's easy for my daughter, though. If you're covered, absolutely, go there.”
“I am a "tough stick" .... I don't do well with needles and my veins are not always cooperative. The phlebotomist (unfortunately, I don't remember her name) was very patient, understanding and calming and offered to use a small needle. I barely felt the stick. Her distracting methods worked very well! Usually when I get blood draws, Samantha does them and is great. The girl that did me on Friday was also very good.”
8AM - 12:30PM
5844 Southwestern Blvd suite 200, Lake View
Medical Labs
“Great place, very fast.No idea about the open at 8am complaint in the other reviews, as I was there at 9am.Be sure to bring your physical copy of your blood work script, the wait isn't long at all, unlike at Quest Labs. I'd definitely recommend.”
“There were no convenient times available for me to get a test shown on the webpage so I decided to take a gamble and be a walkin. I arrived and there was no waiting time and a technician took me in immediately. She said I lucked out and came in at the perfect window of time, I was in and out in under 10 minutes!”
5:30AM - 1:30PM
1779 Walden Ave Ste 300, Cheektowaga
Medical Labs
“I received a call from Quest alerting me to an abnormal testing result, that I purchased online. I was offered a complimentary consultation with one of their doctors. I, respectfully, declined because I have a doctor that I could talk to. But it is reassuring to know that Quest has my back.”
“I went in to the lawn st location in Buffalo
I was taken in less than 5 min. The lady on duty was very friendly, professional. I was in & out in about 20 - 25 minutes.”
“This Quest is always on time and very friendly. Idk the phlebotomist name but she is the last room on the right side hallway was the best. I didn't even feel the prick. Always professional. I'm thankful that we get her when we go. I wish you can schedule an appointment, since we can't I just keep my fingers crossed that she calls our name.”
6:30AM - 2:30PM
455 Delaware Ave, Buffalo
Medical Labs
“I was a walk-in at 2:00 on 5/31/2024, and the two women there (one was a trainee) were literally the two nicest people I’ve ever had draw my blood! Please thank and recognize them for their patience and kindness! :) :)”
“When you make an appointment online or call ahead, once you check in at the kiosk and put in your code/ID/Insurance the process is fast. I got called quickly. Friendly/professional staff.”
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“As a senior I'm an early riser and have to schedule labs on the regular. I love the location I go to less than 2 miles from me, and they always have very early morning appt. The techs are always courteous and very good at poking the needles.”