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December 2023 by Nicole K.
I love coming here they have everything I need for my home improvements and my gardening needs, the staff is very nice and informative, the prices are reasonable depending on what your looking for. They will help carry what you bought to your car they are also dog friendly and love see all the dogs. They have a very nice gardening section all kinds of plants and trees and everything you need for gardening!
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December 2023 by Jason L.
The Home Depot loses more product than it sells hence the higher price. It does not support Veterans, that's just pr bs.
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November 2022 by Connie P.
One of our go to places to get things for our home. This trip we ran out of paint for our porch. The associate actually helped us from start to finish. We took a picture of our paint can including the tag of color we used. The can looked different and it was a different style can as well. So glad we came back and everything matched well. I did take a picture and they already had the Christmas decorations out. It wasn't even Halloween yet.
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September 2022 by Connie K.
Home Depot service depends on who you talk to and why? One of the worst experiences I had was buying a refrigerator. The only available person at the time I was there was a manager. He was unloading a truck and had to stop to "help " me! He wasn't helpful at all complaining that he had to get back to unloading the truck. He finally told me to go to LOWES which I did! Not only did I get top notch service to buy the refrigerator but I went straight to Lowes when my stove and dishwasher were replaced a few months later! 1 star The garden department is great! Very helpful and a nice variety in products 5 star. Paint department is great too. Actually anyone but that appliance manager. I did report him to customer service and to cooperate.
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May 2022 by Kathy Rob
HOME DEPOT DOES NOT GUARANTEE HOURS, SO THEY HIRE PEOPLE WHO QUIT, AND NO BOTTLED WATER FOR EMPLOYEES.
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May 2022 by Kelly H.
The store was busy, but employees were more than willing to help and knew exactly what I needed and where to find it. Lots of variety of the products I needed and nothing was out of stock.
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May 2022 by David G.
I had an absolutely terrible experience with the Home Depot on Ridge Road. Sales, then delivery then service were horrible. I had to ask the BBB for assistance in advocating for me to be treated fairly. I was buying over $3k in kitchen appliances, some of which could not be installed in my home and that they then would not return. The delivery process was absurd, requiring me to take 3 days off from work. In the end, I went to Lowe's to finish my project and got stellar service. I will not shop at Home Depot again after this experience. The BBB was a great help.
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December 2021 by Elisabeth Zambito
They claim curbside pickup is not something that works on their website. you have to call the store to check in. The manager won't take my call.
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August 2021 by Karen M Skotarczak Staufenberger
Horrible! Major issue between Samsung and HD and no one looking to take responsibility. Basically blaming each other. Harina is not a responsive store mgr. No people skills what so ever. I will never buy appliances from them again. Lowe’s or another appliance retailer from here on out. I do not recommend buying major anything from HD! They have zero customer service skills. They act like we owe them!
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December 2020 by Jessica R.
Stopped by today to check out some new plants to feed my plant addiction. Grabbed a huge monster deliciosa for $15 which was a steal. They've had a great selection of plants lately for very good prices. My only problem is that they overwater everything so half the plants I buy die and have to recover because they've rot already.
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October 2020 by John Bossinger
They didn't answer 3 separate calls
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October 2020 by Jessica B.
The customer service at this location is seriously lacking! Every time I'm there and can't find someone to help they're too busy. One night I went in to buy 2 pvc parts and was paying cash they had 1 register ope that was taking cash I waited in line for more than 30 minutes and today I'm short on time so I ordered online for curbside pickup and when I contacted the store through my email I waited 30 minutes then resubmitted it then waited another 10 minutes and called the store to be told their stuff wasn't working?!? How many cart people walked by and not one said hey our system is down can I get your information?!?
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September 2020 by DX Land
Good service they always help me to find what I need anki me different options very polite very nice person
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September 2020 by Rachel H
Never anyone around to help.
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August 2020 by Josh S.
I don't know what happened, but when i went to Home Depot to pick up an online order and just one bad thing after another was happening.The customer service desk was checking people coming in to make sure they have masks and "asked" me if i would like one (more like soft intimidation). I said sure, but had difficulties getting it on while i was walking up. They literally would not serve me until i put the mask on completely. And i've gone to the store several times before without a mask without this problem.Then, they didn't even have my order ready, even though i had bought it a week before and received a text message saying the order was ready from the store. Some whole hullabaloo happened with my order being moved around, plus some products not even being picked out. The staff literally went and picked out the pieces after i was under the impression it was all ready.I'd even be able to stand the order issues without the mask problem. But both combined really pissed me off. Never had any problem before, but this is the last time i'm going to home depot. Even if i have to drive a little further to the Lowes