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June 2023 by Rachel Ortiz
Very knowledgeable staff & sizing for babies, toddlers & children
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May 2023 by Carrie I.
We have a two-year-old and a three-year-old, and we have always had a great experience with this place. The staff is friendly and knowledgeable, and we've always walked away (no pun intended) with shoes that were the right fit. Today we went in for new sneakers, and my son admired the rainbow pair that my daughter was trying on. Sure enough, when it was his turn to pick shoes, the gentleman who helped us brought out a rainbow pair for him, and made a point to celebrate my son's love of bright colors instead of trying to sway him to a traditional "boy" shoe. We had an amazing conversation about the beauty of letting kids be their authentic selves, and I wish all kids' retailers (and society in general) were exactly like this place.
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December 2022 by Morgan Smolinsky
Took my 1 year old here to find him a pair of sneakers and had a great experience! He has very fat and wide feet so I could never find shoes that fit him at other stores. The gentleman at the store got him sized right away and showed us several different options. I highly recommend this store!
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October 2022 by K L
Absolutely wonderful gem of a small business in the area. We’ve been customers since my son was an infant and will continue to be. A business that has experienced, knowledgeable, and friendly staff who also stands behind their product will always have my business. Very patient employees that spend time measuring and making sure the shoe is comfortable. Highly recommend.
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August 2022 by Kimberly O'Rourke
Bob was very knowledgeable and helpful. The first pair of shoes we got didn’t fit quite right, he exchanged them with no problem at all. He laid out the best seven options of shoes for my daughter and went through why they would work for her. We will definitely be back!
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August 2022 by Emily Fitch
This is a great place. They measure the kids foot and suggest a size that will last all year.
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July 2022 by Megan
Nice clean store. Great selection. Sales people are very nice. Girl with short blonde hair, younger helped us. She was so sweet with my little guy with his 1st pair of walking shoes. Very knowledgeable and pleasant.
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July 2022 by Meg
Nice clean store. Great selection. Sales people are very nice. Girl with short blonde hair, younger helped us. She was so sweet with my little guy with his 1st pair of walking shoes. Very knowledgeable and pleasant.
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November 2021 by Erin Halligan Avery
My son has sensory processing disorder and is very particular about what goes on his feet. I had tried over 40 pair of shoes and nothing was working. He was literally busting out of his current sneakers. I drove over an hour and a half to go to The Fitting Place and it was one of the best decisions I have ever made! Bob, the previous owner, was so kind and patient and helpful. I walked out with tears in my eyes holding more than four boxes of shoes that all fit my child to his liking! I highly recommend this personalized shoe store and will never go anywhere else!
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August 2021 by Megan Martin
Great customer service! Lovely store. My twins had fun getting their foot measured and picking out their shoes.
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August 2021 by Ivy Lopez
We drove all the way from East Amherst arrived an hour after they opened and it was busy. Only ONE employee staffing the store and many families waiting. Apparently their “busy time” of year for back to school. We didn’t feel like waiting around without any idea of when we would be assisted in a small shop with poor ventilation during a pandemic……This place gets a one star just because the employee was polite. We won’t be coming back here.
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July 2021 by Amy Chiarmonte
Fantastic customer service! Very knowledgeable staff! My daughter loves her new shoes and they actually fit with some room to grow. We will definitely be buying all her shoes here from now on!
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June 2021 by Tony Todaro
My wife and I stopped in Sunday 6/13/21 to get our 15 month old daughter fitted for a pair of shoes as she’s now walking everywhere! She hated anything on her feet, this visit changed that. The gentleman who helped us was great, he put her in the right shoes for sure! Immediately we could tell a huge difference in how she walked with footwear vs barefoot. Three days later and now she tries to put the shoes on herself to tell us she wants to wear them. For her to pick up on this change so quick amazes me. I’m glad we went when we did. We will be back for sure. This helped tremendously!
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June 2021 by Jenny C.
After searching for, ordering, and returning about 12 pairs of shoes, I decided to give The Fitting Place a shot. We were quickly welcomed by the man in charge. We told him the issues we were having with the shoes fitting and he had some brand suggestions for us. Before bringing anything out from the back, he measured each baby foot to make sure that we were going to get started with the right size. Then he came back with a few different colors available and helped us to try them on. The shoes also seemed fairly priced. They are brand name and everything in there seems brand name, so I was expecting to pay and this actually seems like a good deal considering how many pairs of shoes I have tried out to get here. The guy running things was nice and attentive. He wore a mask the entire time he helped us. I would definitely recommend this place for kids shoes and will be back!
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April 2021 by Tom
Excellent customer service, nice selection and good pricing.They stand behind the products they sell and do everything they can to make their customers satisfied. I will definitely continue to bring my kids here for all of their shoe needs.
