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September 2024 by Katrina Smietana
We entrust Elma Animal Hospital with our 7-year old Shih Tzu, a dog breed known for allergy and eye issues. The doctors and staff are kind, understanding, and informative. For any medical concern we may have, they are quick to respond or find a same day appointment. Thank you, Dr. Vaillancourt and Elma Animal Hospital! We appreciate you all!
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September 2024 by Kenneth Gartler
Caring, professional, nice people.
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July 2024 by ARandomInternetUser
We took our cat Marlie in because of a throwing up issue, and she was still her normal self before we took her in and even while she was there, but as soon as they did "blood work", she hasn't been the same cat. No consciously seeking out anyone to join, no playful biting, nothing. Only some mild playing with palm branches, and her overall energy has tanked. I'd rather have her normal personality but a throwing up issue than this. Be cautious going to these places. The first things they mentioned were also costly. Not a great impression here and only furthers my distrust of human and animal hospitals.
The only thing preventing me from leaving an even worse review is the overall nice people there. If our cat dies within the next week, this review will get even worse, because I know for a fact that our cat has more life left in her, but if this is simply a case of trauma and she is fine in a few days then maybe I'll increase my rating, but as of now, this is how it stands, and I am currently not happy in any way shape or form.
I also find it very suspicious how the blood work was done so fast. I don't care if the machine is in house. There's no way that results come in that fast. It was reported she was squirming too, so I suspect they either didn't do it, or rushed it, and still charged us for something that quite literally did not help us one bit yet we lose hundreds of dollars.
And now they have the audacity to say they didn't have a Marlie? Maybe it's spelled differently but WE WERE THERE, so don't try to ******* lie. I'm dropping this to one star. I don't care anymore. Our cat would've lived longer if we didn't take her here. I was keeping it above a 1 star because the workers were nice for the most part, but now that whoever's in charge of monitoring Google reviews is trying to say we never took our cat here, that confirmed my suspicions about this place. Animal hospitals, ALL of them, are in it for the money, and they don't care about the animals. They have so little care that they're willing to LIE to keep it.
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June 2024 by Brandi Tirko
I don’t typically leave reviews but I have to give praise when needed. Switched over my dog from another vet she has been going to for 9 years and I’m so happy I did. The staff was wonderful and so patient with her, they even gave her a break mid exam so she could stop being so anxious and talked my girl through her entire exam. They really went above and beyond, right down to going over my bill before they proceed to do everything to ensure I was okay with the cost financially - my previous vet never did that and I thought it was really considerate of them.
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June 2024 by kim smith
Doctors and staff are very caring they even called to check on my cat who was having issues I strongly recommend Elma Animal Hospital
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May 2024 by Theresa B.
We called Elma Animal Hospital in 2018 because my puppy ended up with fleas from the breeder. Nicole told us to come right in and took great care of us. Katie and the vet techs are fantastic with our dogs. Dr Sweeney and Dr Vallaincourt are also fantastic. We now come all the way from East Amherst. They are definitely worth the drive!
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May 2024 by Edward Thompson
A place were the Vets actually care and listen to what you want to express. Because were all perticular with our little family members!!
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April 2024 by Don Leonard
The best out there.
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April 2024 by Jennifer Bannister
Great vet practice! Friendly, personable, caring staff, Drs, and vet techs! Well laid out, comfortable space for animals and owners. I'm so glad that they have a technique for trimming my extremely unwilling dog's nails, he's even gotten more comfortable with the procedure (he's mostly husky). I'm very pleased with this practice for the overall care of my pet.
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March 2024 by Henry Palermo
Not good service
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February 2024 by David Bayer
Excellent care for your dog
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January 2024 by corey diehl
Exceptional and friendly service. Staff was very helpful and knowledgeable!
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December 2023 by Dori Sajdak
5 years ago we came to Elma for a 2nd opinion. We suspected our dog had bladder stones as he had 5 years previously but our vet didn’t feel an X-ray was warranted. Elma reviewed his records, did an exam and agreed an X-ray was the next step. They found bladder stones, conducted surgery to remove them and they earned our business. We brought 5 dogs to them and they’ve treated us and them like family. Everyone from their reception staff to their vet techs to their vets are excellent. Our two remaining dogs are 16 years old and Elma has helped them to remain comfortable in their retirement years. They’ve treated us with compassion and we trust their advice wholeheartedly.
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October 2023 by ANDREW HANS
Expensive
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October 2023 by kayla l.
Took my cat in today because she has been biting me. Everyone was extremely friendly. The vet was a bit rude and spoke to us like we were stupid. Overall the front desk manager and vet tech were amazing and very friendly and helpful. I would definitely recommend.
