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June 2024 by Stephen Hays
I used to think AutoZone was half decent but recent experiences have led me to believe this location is not worth going to. You would figure that when an item in the app says "in stock" at a location, it would be in stock at that location. The app shows differences between in stock and not in stock at location. I understand that inventory issues happen, but when you are told in store that "it never said in stock" and "I'm sorry YOU misunderstood what I was saying" when are told an item would be delivered by noon one day and still hasn't been even the next day. I won't go back to this store and I'm sure the associate that I dealt with will be happy to hear that so they can attempt to manipulate and lie to new customers. I'm sure they have some good employees, but the older dude who seemed to be a "go to" for other employees is not a person I'd hire or want to dbe around customers.
So on a side note, corporate standard emails came for about a week saying someone would contact me.... And never did. I wanted to add this to show that at a corporate level the company will not resolve issues. They won't even bother to actually contact you outside of the standard canned customer service response. I have not been provided any reason to believe this company cares about their customers.
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June 2024 by JoAnn Conrad
Great service
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May 2024 by Doug Wolters
Had a defective wiper changed out. She even changed it out for me!
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March 2024 by Jason J
Good store. Friendly people.
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February 2024 by Mike Anticola
Great people very helpful especially Joe
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February 2024 by dimitrios amperiadis
Excellent ?
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February 2024 by Erin Zmuda
Nicole was excellent! Extremely friendly and very helpful! Thanks so much
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February 2024 by rich sonner
Manager is not helpful . Go down the road to advanced where they are helpful and polite.
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January 2024 by Annette Kaczmarek
In and out...hassle free shopping
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January 2024 by Cullen Bukoski
I was put on hold indefinitely but at least the didn't actually put me on hold and just set the phone down. That's worth 5 stars in my book as a previous autozoner.
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January 2024 by Nancy G'Oh
Extremely helpful staff!
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November 2023 by Richard Jones III
O great
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November 2023 by Alister Bunks
The employee started to rip my truck remote apart and nearly broke it trying to replace the battery, there was a screw that had to be removed and instead of checking thing she just went at it. I asked for a battery not for her to change it. Then the lady with the blue hair said “Do you want to take it somewhere else”, which was very unprofessional as I wasn’t being difficult or disrespectful. I have been going to AutoZone since I was a child and set up a commercial account for my work and did not deserve that ridiculous response. I will no longer be going there as the other locations are way better to deal with. I would also like to point out the young lady calling the other lady momma , again unprofessional.
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October 2023 by Etta-Anne Leedy
Good staff
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October 2023 by Motee Almuraisi
Best customer service ??
