“I want to thank the wonderful team at Swarovski in the Palisades Mall for assisting me with my purchase. The atmosphere was incredibly positive and welcoming, which made my shopping experience even better. I originally came in to buy a bracelet, but I ended up also purchasing a pair of studs to match the one I chose—thanks to the excellent service and helpful recommendations.
That same day, I had intended to visit Pandora for a bracelet, but after being greeted rudely and receiving poor customer service (despite being a regular shopper there), I decided to take my business elsewhere. I’m so glad I did! I’ve always been a Swarovski fan, and this experience reinforced my loyalty to the brand.
I especially appreciated receiving a birthday coupon along with an October sale discount, which added to the overall great experience. The craftsmanship and attention to detail in Swarovski products continue to impress me. Thank you for making my day!”
“By far the best jeweler I have ever met in my life. The meticulous detail and the quality products and diamonds is unmatched. I highly recommend anyone looking to do custom work or their watches or their jewelry and speak to Ramie. I had my watch bevel customized with diamonds and it looks fantastic!”
“Great customer service, very responsive... best of all was their patience as I decided between a few pieces. A pleasure to do business with super fast delivery... Kudos all around”
“Went into the store to see if I could get a sterling silver necklace with four birthstones of our family members. They custom made one within a day. Everything was perfect, thank you very much!!”
“Lori and Sose imagined my dream ring, before I even imagined it myself! Designing it from my own diamonds and somehow, during the process, found what I love and what I so desperately needed! It was such a cathartic experience of letting some beautiful things go so I could gift to myself a STUNNING ring that is ME! Totally ME! (plus a sexy bracelet I did not know needed to be on MY wrist!) When someone you love dies, and gifts to you jewelry that they loved and treasured, do you hang on to it because of THEIR attachment to it? Or do you dig deep, and realize that the person who loved you unconditionally, for 54 years, would want you to have something that YOU treasure, that YOU love, and wear every day that keeps their memory and their love close to you in your heart? My mom is smiling down from Heaven, she knows I needed this….and I am beaming too!!! Thank you Lori & Sose….Love you both! XOXO And a very special shout out to Sose’s parents, Mr. & Mrs. Massoyan, who are the cutest couple I have ever met, who made me feel like I was family too!”
10AM - 5PM
175 Westwood Ave., Westwood
Watches
“Great experience! Staff was knowledgeable and helpful. Ownership team was phenomenal, helped us pick THE BEST RING and have serviced and helped maintain our jewelry many times, whenever needed. A GREAT EXPERIENCE EVERY TIME! Would HIGHLY RECOMMEND!”
“All I can say is wow, I’m very glad I purchased my engagement ring at Ritani. After searching casually with my girlfriend for a year or so at both larger retailers and local jewelers as I was saving up and preparing to make the purchase, and getting a rough idea of what my budget was going to need to be to get what we wanted.. the hunt began to try and save a bit of money, as pricing of diamonds can literally be all over the map depending on where you look, it definitely pays to do some research.
After figuring out specs, size, shape etc.. I was able to find the stone I wanted at a great price which was awesome. My plan was to purchase a stone and then have a local shop do a custom design for the setting, who could service in the future, as I couldn’t really find exactly what I was looking for anywhere in terms of settings.. it made sense in my head, and I had plenty of time, so wasn’t afraid of some design lead time that may occur.
Once I committed to the stone at Ritani, and was ready to send the wire, I got an email from Annia with wire instructions, in addition to a question about what my plans with the loose diamond were, and I told her, and she offered to assist with the custom setting , which I was of course willing to entertain, to keep the whole process simple. On top of being extremely personable, she was incredibly helpful with working with the design team and putting together renderings based on my input via email thread that we had going back and forth, and was always prompt to answer my countless questions, and after a handful of adjustments and iterations, we nailed the design I had in mind and I was able to see a CAD rendering prior to final approval. Sent the final wire for the setting and the team got to work bringing it to life.
All in all, the team at Ritani was able to get it built and shipped out in significantly less time than I anticipated it might take before I started this whole journey, which was awesome, and I couldn’t be happier with how the final product turned out, pretty much spot-on how I saw it in my head. Only thing left to do is wait until vacation coming up to pop the question!
Thank you very much to Annia and the whole design team for making this not only a super simple purchasing process, but also a very enjoyable one, and helping me bring my dream ring to life. I will absolutely be recommending Ritani and their team in the future to anyone I know that finds themselves in the market!”
“Fantastic people! Great attitudes, helpful, and so nice! Took some necklaces here to fix for my daughter. From the ladies upfront, to the owner, and everyone’s positive attitude to help you, I was very impressed. Thank you!”
“I have been buying jewelry from them for the past 16 years .They have the best quality jewelry in the business with fair pricing . They have always gone above and beyond for me at treat me like family I would highly recommend them to anyone that would listen trust me you will be more then satisfied.”
10AM - 4PM
28 Main St, Tarrytown
Watches
“What a wonderful local business! I had a few bad experiences with jewelers in Manhattan, but I feel really lucky to live near this place. I have only gotten some small repairs done and a new watch strap, but they were all reasonably priced and performed with a friendly charm. I have not bought any jewelry here, but maybe someday! The owner is easy to talk to and open about pricing, time, options, etc. A real breath of fresh air. For those who need immediate service on their own schedule with no regard whatsoever for the person giving it to them, may I suggest Amazon?”
“Steve is a master craftsman. I purchased our wedding bands and engagement ring from him years ago and recently had them resized by him too. The rings look even more amazing now than they did new. His attention to detail and dedication to his trade makes him a top-notch jeweler...a rare find these days. If you're looking to purchase high quality and one-of-a-kind pieces, be sure to stop by. If he doesn't have it, he will be able to find it. This jeweler is exceptional...witty, personable and meticulous.”
“Always treated with respect and kindness when coming here, not only do the off the most for your items, but they respect and take care of them, i have never had a bad experience and always leave feeling well taken care of”
“Wow!!! Absolutely completely impressed by my watch repair. My watch was received at Movado on January 16th and by the 29th I had my watch back on my hand looking brand new again. I live in Florida so I was expecting a much longer turnaround time, so to have my watch back on my hand two weeks after they received is very nice. I had the crystal Sapphire replaced and a complete latch replacement and not only was I impressed with the turnaround time but the repair cost was very very reasonable.”
“Sent in my 13 year old watch for repair which was badly damaged. David Ling told me he could repair it. I bought another beautiful watch because of how well they treated me.”