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July 2024 by Ellie S
Beyond rude customer service. was ridiculed for asking a simple question… never coming back
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May 2024 by Rese
Wish i could give zero stars because how daft can a person be!! Its pouring rain outside all day why in God's name would the mail carrier leave the package that has a tremendous hole smack dab in the middle of it and in the back on the porch THAT IS EXPOSED TO THE RAIN!!!! This package csme from the #720 WNyack Road location... TRASH
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December 2023 by Luis Mizhirumbay
Horrible staff, unorganized, sloppy, inconsistent, & RUDE LADY THAT WORKS THERE.This company gives many excuses, this lady working there always gives nasty attitude. They don’t care for your complaints. She will not help you.How is this facility open when they are always Unprofessional.Someone needs to resolve this.
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October 2023 by Jason Etter
My review is more about the USPS handling of our mail which happens to come to this facility. I think it is the processing facility but cannot say for sure. I just know that there is no other general mail option available and we need one! Miss way too many checks mailed to us and we can no longer get informed delivery. The non communication and closing of our case is on this location.
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April 2023 by Chris Borel
I never post reviews but something needs to be done. Last 3 time I came here it was closed During normal business hours. First was a lunch break at 1 o’clock which is posted. Last time was they ended the day at 2:30. Then today was completely closed even at 2:00 after their “lunch break”.
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March 2023 by Kimberly Conway
HORRIBLE WORKERS AND ATTITUDES!!!!
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March 2023 by Kimberly M.
HORRIBLE attitudes and workers. RUDE and don't know their jobs. They replaced ALL the old staff and it RAPIDLY declined. Loud rap music at 9 a.m. no one up front. Everyone in back socializing and yelling over the music. It is dirty. Garbage overflowing. The "Post Master " is unqualified and all she gives is attitude. NO HELP whatsoever. This is the WORST PO. I have to leave my area just to get basic service. LAZY, as well!
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January 2023 by Scott Cohen
Naia was very helpful!
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October 2022 by Jasmine Rosa
Horrible staff, unorganized, sloppy, inconsistent, & rude.This company gives many excuses, always gives nasty attitude. They don’t care for your complaints. They won’t help you with any issues.How is this facility open when they are always “short staffed”.Always closed.Unprofessional.Someone needs to resolve this.
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March 2022 by Shanel Paschal
These guys work hard! Day in day out. Has the pandemic taught us nothing? Have some patience, be polite, be respectful to others and you will get treated with respect. These people complain about the littlest of things. I’ve seen people talk down to and abuse the staff that works there. If someone comes into your place of business/ work and disrespects you(bad reviews) how would you handle it? Exactly. Stop being disrespectful towards the staff there due to the color or their skin. Stop using your privilege to justify your infantile behavior. For the life of GOD these people worked day in and day out during the pandemic. While your privilege narcissistic behinds stay home getting fat, lazy, mindless on how to treat other humans with respect. West Nyack Post Office You Rock !!!!
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March 2022 by Jess Mizh
The employees are not polite. They have an attitude. the lady working there is so rude
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March 2022 by Jordan Campos
Staff is completely unprofessional. So much so its jarring.
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January 2022 by Glenn M.
SHEREENA gave us the worst service possible. She was very rude, sarcastic and terrible person. And the way she gave instructions was just very rude. She was the most rude person out of all the workers at the post offce. This has to be 0 stars.
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December 2021 by Jen H.
Literally terrible service. Waited 20 mins to get stamps.... One customer in front of me. The staff member lacked ambition and it is horrible. I left. No stamps. Drove to different post office. Embarrassing. If you don't want to work, stay home
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October 2021 by Eileen C.
Horrible service. Very rude woman. Then sarcastically says have a wonderful day... Won't go back there!