“This was my first time using this particular Rite Aid; I had moved the week of having to get my prescriptions renewed and decided to stick with a Rite aid. I am glad that I did they were super efficient and helpful in handling all of my needs. They have two more satisfied customers in my Wife and I. Thank you . Mr.& Mrs Gregory & Allyson III .”
2PM - 12AM 12AM - 1:30PM
499 Montauk Hwy, West IslipOpen 24 hours
499 Montauk Hwy, West Islip“I’m leaving 5 stars because the pharmacy manager is a really kind compassionate woman who cares about her job and helped me and gave me such piece of mind yesterday with my medicine. She is really great.
However someone working in the pharmacy named Keith is very horrible to deal with. Did not want to see if any other nearby CVS’s had the medicine I need everyday and told me it wasn’t his problem and there wasn’t anything he could do. He put me on hold and must have pretended to search for it because he told me it was out of stock everywhere. I go there the next morning,Speak to the manager and she found it in seconds at a nearby location and assured me she would not let me be without my meds. Avoid a man named Keith if you need something important done by the pharmacy because he does not have any compassion or kindness.”
“I switched to west islip pharmacy about 6 months ago and I’ve been very pleased. Today I walked in and I was told by Fiona that there is a coupon available that may cover my $70 copay on one prescription. She instructed me to go to the manufacturer website. I asked if she knew where to look after searching for a bit. She asked if it was ok for her to look as it’s very difficult to find. I obliged and she found it for me right away. Once I filled out my part she immediate informed me of the next steps and applied the digital coupon which covered the entire copay. Not only that but she told me that it will cover the copay for the next 12 months! She literally saved me over $800 by just being nice and caring about her occupation. Although everyone there has always been great, Fiona really stood out and created an amazing customer experience. Thank you to the whole team.”