-
May 2024 by Joe Macejko
One very happy Pomsky. Great place
-
May 2024 by Magda Morales
Hi this was my first appt with Marvin. My micro Maltese is only 3.7 lbs he did an awfulSloppy job grooming h. My puppy’s feet look awful. Under his belly was not shave cleaned completely,his ears you can notice from far away they are so uneven and even has some extra long strands of hair. My dog is not fiesty so I just think he was just a quick shave. Awful job for theMoney I paid?.
-
April 2024 by Deborah Lyons-Birsner
Jim did an awesome job with my puppies. He did an Incredible job grooming my collie and golden retriever. A week later they still smell and look awesome.
-
March 2024 by Kevin Micucci
Been going there for years for Christine. She is great. Was there today and the cost went up again to $70. That's my only disappointment. May look elsewhere.
-
February 2024 by Christopher B.
Feb 18 my mom had taken our previous dog here to groom so our new guy Teddy has been coming in as well for the past year since we got him... to be fair, the groomers & grooming was fine better than fine actually Teddy looks great. The issue is that whomever they have @ the counter either doesn't know or doesn't care about customer service. My mom for got to tell me that it was "cash only" for grooming & all I had was cards... so I politely asked if an exception could be made for a 13yr+ customer given the fact that Visa & Mcard stickers were on the door & counter too by the register... he checks & says no cash only it's policy...so I drive to get cash and when I come back let the individual know that is the last time they will see Teddy for anything and he asked why?... Obliviousness aside I tell him "why" as his customer service was non existent @ which point he goes on to tell me he loves seeing his customers & dogs come in & be happy; really? Well I hope this was a one off & maybe he was ion a bad day or some such, but to make a customer drive home, leaving his dog & mom @ the shop so they can skim taxes off their grooming business, when clearly he could have extended a 1time courtesy use of a card to pay was it for me. If my mom chooses to spend her money there, that'll be her choice, but for me my cash goes elsewhere. Sorry Cozy Pet, but today was Crummy Pet experience. :(
-
August 2023 by Corine B
Groomers are awful now. Definitely not worth the money. Dog came out looking like my toddler cut his hair.
-
August 2023 by Frank P.
I love this place!! The people and groomers here are always welcoming and eager to answer any questions you may have. My dog is a big baby and I have to hold her upside down to have her nails clipped, lol; The groomers here do this service for me with no problems and are a pleasure to deal with. Billy, the guy behind the main counter, is always friendly and nice. I would recommend this established pet location.
-
July 2023 by Pat Neil D.
Actually , am giving this business a BIG ZERO. Brought our puppy there for grooming, expecting her nails to be cut. They were not, and when I called, was not happy with the gentlemen on the phone. Told me that nails grow fast. LOL not to this length in a week and a half, she is less than 7lbs. and 4 months old. He could've said to bring her in and we will cut them....did not Just lost a customer. Hope the gentlemen on the phone was not the owner. Terrible customer service
-
February 2023 by Kerstein Carter Snowden
Apollo loves Cozy Pet and so do we.. Billy, Christine, Dave and Alexa are like family. Thank you for always being there for Apollo!
-
January 2023 by Christina P.
I've brought my dogs here for nail clippings & was always a pheasant experience. When I adopted my golden retriever rescue I've been bringing her here to Jim & she always looks beautiful & clean. I will continue bringing her here as long as Jim is here.
-
December 2022 by Joe Caraccia
Christine has been grooming our girls forever and followed her to Cozy Pet about 5 or 6 years ago. Everyone is very friendly and you can tell they love pets! They make you feel very cozy there!
-
September 2022 by rami mohamad
Thank you Jim ,u did great job grooming my baby Bella . She look great.
-
August 2022 by Peter Vaccaro
They were not very professional when it comes to cutting a dog's hair had to bring my dog back for them to be cut it and in 2 weeks her hair grew back very bad.
-
August 2022 by Jess C.
If I could give no stars I would. I feel like whenever me or my husband go in that place we get a horrible attitude from the front desk! I think his name is billy he has glasses and is always on his phone. And seems like we are inconveniencing him by giving him our business! Not going there anymore because i have been there several times and always witnessed the same thing with this guy. Overall, my dogs have came out very nice but the costumer service from this guy turns me away
-
June 2022 by Shaiema Joseph
They were a bit disorganized. Also the owner was in there having a very animated conversation with a groomer using explicit language. I wasn't informed when I made the appointment that they only accept cash payments ??♀️. I just felt uncomfortable the entire time.
