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August 2024 by Michael Quinones
Making an appointment on vw Westislip was quick and easy. Mike was very helpful getting my car serviced.
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August 2024 by Rita Mackey
I had the best experience with Justin and Vito. Both very helpful and extremely informative and professional.
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August 2024 by Gilberto Diaz
Amazing service! Would highly recommend to anyone.
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August 2024 by Hope McGovern
Great experience with Rich and the finance manager Jared was a pleasure. No hard sells and got exactly what I wanted, would definitely recommend West Islip Volkswagen.
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August 2024 by Dl K
My car was taken on time. The work was completed earlier than expected, I was even shown a video of my car, and the work that was done. Free car wash in back of building. The gentleman did a great job washing the outside of my car. Overall, this was a good experience. I have used this service department before and I will continue using them.
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August 2024 by Lori Chiappardi
Came for a recall. Everyone was so pleasant. The whole dealership experience was great ty
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August 2024 by Jessie Nguyen
I just bought the VW Tiguan 2021 for my husband last week. Paolo, the salesperson was very helpful. He showed us the cars that my husband was interested. Paolo was able to help us finishing all the paperworks so we could bring the car home in the same day. We definitely will be back to Paolo for the upgrading car.
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August 2024 by Vincent Domino
The very best in service. Expert knowledge. Very courteous towards me
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August 2024 by Melissa Carney
West Islip Volkswagon is the only place I will bring my car. Everyone is professional, knowledgeable and friendly. They walk you through everything about your car and explain in an honest way what needs to be done and the best way to do it.
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August 2024 by Omer Genc
My humble assistant, I wish good communication with people who love me.
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August 2024 by B M
Had a great experience! Bought my new car and Vanessa was great!Thank you
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August 2024 by Connie Harris
Review:
After a horrific car accident that totaled my beloved VW R-Line Arteon, I found myself in urgent need of a new vehicle. Despite the pressure to quickly find a replacement, I was determined to stay with the Arteon due to my positive experience with it.
I contacted Volkswagen of West Islip after seeing an advertisement for a 2021 Arteon within my price range. Unfortunately, upon inquiry, I was informed that it had already been sold. The only option available was a 2023 model, which I was willing to consider despite the higher cost.
However, the sale person disclosed excessive fees, including a $1,895 refurbish fee and a $695 dealer fee, which were not initially mentioned. Additionally, they claimed I couldn’t use my pre-approved outside financing, which felt coercive and unfair.
Salesperson Pablo informed me that they have over 23 lenders available, suggesting I had options, yet insisted that Volkswagen does not allow outside financing. This restriction limited my ability to choose the best financial option for myself.
Under New York State law, such as General Business Law Section 349, businesses are prohibited from engaging in deceptive practices.I decided not to proceed with Volkswagen of West Islip. I advise potential customers to be cautious and fully understand all fees and financing options before proceeding with this dealership.
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August 2024 by Samantha Schlinger
Pablo was great to lease a new car from. Would recommend! Knows his stuff. Really a nice guy.
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August 2024 by majestic
This is the second car Ive bought from these guys. Pablo is a true professional. Didnt waste my time. Told him where I needed to be with the price and trade in and he made it happen. I was signing 15 minutes after I got there. Thank you Pablo
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August 2024 by Danielle Lospinuso
Rich from VW West Islip was an absolute gem. From start to finish he made the process of trading in my 2020 GTI for a new Tiguan SEL R-line easy and smooth! I walked out the same day with my new car. I recommend Rich to ANYONE! He’s truly amazing at what he does and has you in his best interest.
