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8AM - 5PM
50 Thruway Park Dr, West Henrietta
Auto Parts
“Tom and the rest of the staff at Garber was fantastic. Went above and beyond and earned my business. Communication and responsiveness was perfect. Was treated like friends and family. Will definitely be a repeat customer.”
“I just bought a car from Justin Larson at Van Bortel of Rochester and had a great experience. Justin was so customer oriented, he made the process easy. Mackenzie was great and, like Justin, very patient with my questions. She made sure I understood the bells and whistles of my new car. Jared Hobbs helped me quickly and efficiently with all the paperwork. Justin made himself available after the sale and assured me that I can come back to ask questions when they arose. The service department is great and do the job thoroughly, effectively and so politely, like everyone I came into contact there. Highly recommend!”
“We had an incredible experience at Rochester Volvo. We were able to find an amazing car at a great price, compared to other dealerships. Alexandria went above and beyond to help us find our new car, was very clear about the lease options and details, and sat in the car with me for half an hour to walk me through all of the features and set it up. Joe made the paperwork process quick and easy. Everyone was incredibly friendly and knowledgeable. They even put a bow on top of the car for you! I definitely plan to go back to this dealership for my future car needs.”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“2024 Audi software update needed and Audi Rochester made it a breeze. Nice waiting area and update was completed early. So very happy camper. Service has always been excellent over the 3 years we have been in the area.”
“Sam and the team were very helpful and courteous.
They worked hard to get me the best dea and apply as many discounts as available to me for my lease.
It was a wonderful experience as always. (This was our second purchase @ Jessica Chevcrolet)”
“Hello, I have been apart of the Mercedes Benz family for some time. Dating back since 2019 in fact. Since joining, I absolutely adore the camaraderie that comes with this experience. Merahya, has assisted me for every one of my scheduled maintenances and she is such a pleasure. Easy to communicate with, breaks down great payment options, even accommodating beverages. Update alerts are available, even asking how each and every customer is feeling. I couldn’t have asked for a better experience. Thank you!!”
“Karen and Daryl are both incredibly kind and really helped me out of a stressful situation! They made everything so nice and easy. Highly recommend if you ever need collision repairs!”
7:30AM - 5:30PM
100 Winton Rd N, Rochester
Auto Parts
“No one ever wants to employ the services of a collison shop...but if you find yourself in that postion, Vogel's Collision is THE place to go. They are professional, courteous, and do fantastic work.”
“Friendly and prompt staff. Ironically my car battery just died when I parked at the place. So they helped out with jump-starting it and also gave a small discount for turning in old car battery while I was buying new one.”
“CARS gives extraordinary service at very reasonable prices. Tim is an honest and great mechanic, EXTREMELY knowledgeable, and a great all-around guy.
Five-star rating!”
“Steve Koch at TLSS is wonderful to work with. Knowledgeable, quick response time, pleasure to work with. Will continue to bring my vehicles to TLSS for preventative maintenance and repairs.”
“I took my car to Rochester collision after reading excellent reviews to get my car repaired I picked my car up today it was clean inside and out it looks better than the day I bought it”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Auto Parts
“Awesome. Would highly recommend. They keep you updated almost daily during the week with text updates as to where your car is at in the process and give you a timeframe to expect it to be completed. I was also shocked when I opened my car door and it had been detailed inside and out. Thank you!”
“Extremely Friendly customer service for sure but I had to change my review unfortunately because I had my car in for 2 days for some front end work,brakes and oil change done and when it was finished there was a coolant leak and there was never one prior as the mechanic also said and when I tried to address it the owner was nice but the mechanic said there was NO way it could have happened there and wouldn't put it on the lift to look to see where it was leaking so now I am stuck with another issue and I understand accidents happen but it is how you look into it and try to help the customer after spending $1,140 of work! Not cool and disappointed to be fair.”
“Tims Trim does high quality work I am very happy with my Jeep and they took good care of me when I needed something fixed. Work fast and their staff is super friendly.”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“You never *want* to have to buy a car because your old one died. But, I recently found myself down one Jetta recently, and after doing a cursory search of the Rochester subreddit, I heard many good things about Jessica nee Molye Chevrolet.
Not only were the Bolts on my mind for the ecofriendliness, but the tax credits and price point made it all the sweeter. After reaching out using the online portal, I soon heard from Sales Specialist Karen.
Karen was kind, attentive, and client-centered. Did I want to chat over the phone, or did I prefer email? What is my commute like? Have I driven an EV before? Karen was not pushy in the least, and in point of order, she challenged me to think on my driving needs and what model would be most appropriate for my use case.
I saw Karen speak at a public green energy event in Lima, and was won over by her affable and pragmatic pitch for driving electric. In truth, my adoption is less to do with being ecofriendly, but seeing family and friends go electric with little hassle, and enjoying some sweet, low maintenance cars as a result.
Karen was a breath of fresh air in a market of "sign, sign, sign" sales associates, and supported me from salutation to sale. The day I picked up my car, I was just behind a fella who was on his 7th truck bought through Jessica Chevrolet - and I can certainly see why!”
“Had damage from a deer. Dan was great to work with and he did the repair in a fraction of time as compared to what other companies were quoting. Car looks good as new!! Highly recommend. Palmero's.”
“I inquired about an vehicle through their online question submittal. they contacted me the next morning and I set up an appointment for later that day to test drive it, and was put in contact with(the best salesperson I have ever had ) Kaya. I loved the vehicle and put a deposit on it. I couldnt take it home that day because it was having recall work done on it. i was supposed to pick it up a few days later ,but they were still waiting on a part. I work out of town most weeks , and with me being out of town the next week , I couldnt get back up there to close the deal until the following saturday. Kaya went far above and beyond and drove the new vehicle to my house in Syracuse dropped it in my driveway and drove my trade in back to Rochester!! I docusigned every thing and never had to return to the dealership. very good dealership & Kaya is a GREAT salesperson & I have zero "buyers remorse"!”
“Store # 2927390 Spencerport RoadI went there with the intent of purchasing a new battery for my mother's car which I drove up from Florida to Rochester over this past weekend. I inquired about a new battery and to have them look into as to why my check engine light was on. I was met by Andrew and Camden, who where very friendly, cordial and professional. Mair M. (I hope I spelled it correctly) was the gentleman who performed the check engine diagnostic and told me it was an issue with my gas cap. He also performed a battery check and it came out that the battery was just fine. I then asked about new low beam headlights. Mair was extremely knowledgeable and personable and provided me the best service I've ever had at any auto store. And I'm 52 years of age, so I've been in and out of them for a while now. Mair changed out my low beam lights, and was done within about 5 minutes. I am huge customer service person, and Mair epidemies the pinnacle of customer service excellence. He is the type of person that any company needs to hire, I know I wish I could. So if you're looking for amazing customer service, so see Mair! You won't be disappointed. Absolutely Amazing!”
“**** * 03/19/2024Last month I needed minor collision work done my new car. On a recommendation from a friend,I visited Sofia Collision and Frame. I met with owners for an estimate and description of the repair work and parts that would be needed. They gave me a tour of their immaculate shop and state of the art equipment. I was given a date of completion, pending parts. They met that date on time. When I picked up the car, I noticed they detailed the car inside an out. My hats off to Chris, James, Bob, and all the staff at Sofias. In my opinion, they have checked all the boxs and deserve a 5 Star rating. Thank You”
“Derek was so amazing! Another dealership mislead me and I almost ended up in a horrible deal! He was able to get me out of that and into my new Outlander in less than 2 days!!! Will be returning for my next car when I need to! Awesome warranty to!!”
8:00 AM - 5:00 PM
270 Anderson Ave, Rochester
Auto Parts
“Tony is a master at collision repair. He gave a a quote that was more than reasonable, and the work that was done to my car was impeccable. My car looked better than new.He is honest, and even finished earlier than promised. I Would highly recommend Tony's Collision to anyone looking for professional and reliable work.”
“We did a repair in the shop, couple days later the issue came up as unresolved. We had to go to a shop again. Once we contacted the shop they were so professional and with no hesitation covered the repair in the next shop. Professionalism of this level is rare to find nowadays.Service: Tires”
9AM - 6PM
1695 Interstate Dr, Avon
Auto Parts
“DAN IN CUSTOMER SERVICE WAS VERY ATTENTIVE AND WORKED VERY WELL WITH ME ON THE RECALL FOR MY CAR.
THE MECHANICS DID A SUPER JOB. GOT IT DONE IN ONE DAY.
THE SHUTTLE TOOK ME TO AND FRO MY HOME WHICH I GREATLY APPRECISTED TOO.
I AM SOOOOOOO GLAD I DECIDED TO GO TO BOB JOHNSON FOR THIS ISSUE.
WOW WOW WOW IT WAS ALL GOOD.
THANK YOU DAN AND CREW!
MAMY BLESSINGS TO YOU ALL
SHERRY W.”
“Excellent experience (again). Ed's work is top notch. He goes above and beyond with the insurance and rental car coordination making the whole experience positive. Hopefully we won't need to use him again, but that's where we would go. Can't recommend strongly enough.”
“Good selection of used vehicles. The salesman was great to work with as I test drove several vehicles. There was no pressure and the buying experience was excellent. The vehicle was delivered impeccably cleaned, freshly waxed, and full of fuel. I recommend this dealership.”
8AM - 5PM
73 Marway Cir, Rochester
Auto Parts
“I recently had Crash Champions in Gates do repair work on my car. This was my first experience with them, and it could not have gone better! The work was done ahead of the quoted schedule, and the communication, from making the initial appointment, to picking up my car, and everything in-between, exceeded my expectations. I was never left wondering where they were in the repair work, because they kept me updated throughout the entire process.
I would especially like to give a shout out to Mike, who went WAY above, and beyond to accommodate my inconvenient schedule, so that I could pick up my car.
I know you often hear this, and it seems like just another thing everyone says, but you really don't find that level of customer service that often anymore!”
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“Top-notch customer service. I hit a deer. The damage seemed insanely comprehensive. Crash Champions made it easy to schedule my visit online. When I arrived, the receptionist quickly reviewed the info with me, took a look at the car, then gave me a useful overview of what to expect from the process including tips like: Don't forget to snag your EZPass, garage door opener and phone charger! She helped me through the rental car process and made it easy to return the rental by simply leaving the keys at the desk when I came to pickup my repaired vehicle. I received regular notifications throughout the process, starting with a projected completion date, then regular updates as the parts came in and services were completed. (The work was done with impressive finesse, and the completion date was so early that I saved hundreds when returning my rental car early.) There were some really nice finishing touches along the way too, like answering all my questions and concerns when picking up the vehicle (zomg, went a long way in easing the anxiety experienced around losing my vehicle for a time after the crash), printing a second copy of the bill so I could stick one in my records and send the other along with the certification required by insurance, and exceptional after-care in answering questions that I had a few days after completion. Absolutely exceptional! I highly recommend.”