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March 2024 by Gavin R.
I tried leaving a review earlier and it didn't seem to work... I actually like this place a lot, even though they've got some miserable employees in this place, that's to be expected in retail... The best guy in the place is the dude with dreadlocks collecting shopping carts, super friendly and a delight to chat with when visiting the store... Would I absolutely hate about this store is the stupid digital coupon shit that they implemented right in the middle of a pandemic... It's difficult, not user friendly, annoying and never works with the app... Plus the app always has me living in Connecticut, despite me always saying that West Hempstead is my number one store.... I've never lived in Connecticut in my entire life, so I'm not sure where that's coming from. Anyway I've asked before at the store level how to use the digital coupon and the cashier just seems simply annoyed and ignored me... From there on out I use self checkout for the last few years now and get in and out with a breeze, but the digital coupon thing I am just leaving money on the shelf... nobody will assist in trying to explain how this stupid system works and I believe they use it to pray on the elderly and those that are not tech savvy... Why advertise these ridiculous savings if they make you jump through hoops to even potentially get them?... It's no different than a credit card company charging 30% interest to some idiot that lives beyond their means and can't pay their bills in time... Here's some great discounts, nope you can't have them.
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February 2024 by D L
Store was well stocked with my usual items. Check out is quick with using my own bags and the hand scanner.
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February 2024 by Maria VAzquez
Saturday February 24th 2024, it saddens me to write this negative review, went to the deli department for a few deli items, and was verbally attacked and discriminated against, the 2 workers was very rude and aggressive. The lady curse at me called me a effing man I don’t know why she thought that would hurt my feelings. I’m saddened because I always thought Stop & Shop was LGBTQ friendly, APPARENTLY NOT?, ordered some wonder bar baloney, and the worker whom already was visibly upset for some reason proceeds to slice the meat did not cut the first couple of slices off the roll, because the first couple of slices was brown, and the rest of the meat was red, but he bagged it up and handed it to me anyway, so I opened it took the brown slices out, handed it to the worker and then they got upset over it. The guy told me what do you think I don’t know how to do my job, never said anything to him about it,then the lady says “ these people “ and makes rude and yell’s profanity remarks to me, effing this and effing that and told me I should take my business elsewhere, wow unbelievable treatment, then she tells her coworker. Oh, she’s just mad because I called her a man. What the heck is that about trust me I’m not mad about being miss gendered, I’m very secure and comfortable with whom I am. The discrimination was just unbelievable in this day and age. I cannot believe this woman was carrying on saying derogatory discriminating things to me and the store was packed a line of customers. I’m sure everyone online was astonished with her behavior, it saddens me after 20 years shopping in this store that I’ve got treated like this on a Saturday morning I proceeded to go to the manager to follow a complaint and all the manager can offer to help me to re-slice my meat really do you really think I want to patronize and spend my money in a place where I was just verbally abused and attacked and discriminated against no way so if I can give the Stop & Shop, no stars I would but the one is the lowest rating the store has really gone down since the shooting unbelievable the workers are way too aggressive. They need sensitivity training and management your team should never ever ever disrespect customers regardless what’s going on? That is not Customer Care or Customer Service .
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February 2024 by Walter P.
I get all my groceries there I'm glad they are located close to me
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February 2024 by Anurag Maurya
One of the best shop in this area
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February 2024 by Miguel Quinn
Love it I found everything I needed ❤❤❤
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January 2024 by Loreen M.
Service was non-existent. On the 12 and less items line, customers had 3x the allowable amount because the cashier did not redirect them to the appropriate line. Items posted on sale on the shelf were not ringing up correctly. When I asked Morgan in customer service to speak with the manager, she called Matt to address my concerns, but he never came after I waited.
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November 2023 by Dee D.
Stop n shop in cherry valley is one scary place to shop it's not what happens outside of the store it's what happen when you use the express lines there .... they have two males which work the express lines they clearly can't handle the pressure of customers. I have witness and also been subjective to their very aggressive, argumentative, condescending behavior to the customers to the point that it's scary. I cringe when I see them on the express line. At this point I rather drive to stop n shop on old country road at least I'm not met with aggressive workers. I am all for providing a sense of self -worth and an inclusive workplace, but not at the expense of customers fear of safely and big crop saving a dollar.
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October 2023 by Evelyn Y
You can basically get everything daily needs from here. And it usually has different discounts for the shoppers.
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September 2023 by Malfa MLV
Store has gone downhill since the shooting. I think it's poor management. The produce department needs a complete overhaul and the stockers need to be educated on what is the difference between rotted and fresh. The Deli department always stinks to high hell of something gone bad. Overall, if something is out of stock in the store, it usually takes a long while until it's restocked.
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September 2023 by Abby W
Great environment. Great variety. Starbucks inside. Go too grocery place. There is also always parking!
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August 2023 by a google user
T!his Stop & Shop is just alright. They seem to never have many items one might be looking for. And major pet peeve of mine is the cashier belts along with the self check out item placement are NEVER clean !
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July 2023 by S C.
Warning here. Look at your receipt carefully. The last few times I shopped in this store there was an issue on my bill. All fairly minor...a sale price not honored, or a duplicate product rang. Today...$21.99 for a honeydew. Yep. $21.99. (Was marked $4.99) Cashier wouldn't fix it, it took 20 minutes at customer service, and the clerk acted like she was doing me a big favor. There seem to be willful mistakes in their system that they hope you don't realize. Be forewarned. Time to shop elsewhere.
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July 2023 by Judy Rocco
The store is always clean, unlike Franklin Squares store. Food is fresh looking and so good. Staff is wonderful!
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June 2023 by Renata Cantore
They really care about their customers. Great foods & other merchandise at reasonable prices.