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August 2023 by brian budin
Very unprofessional
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September 2022 by Virginia Piazza
Excellent customer service
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August 2022 by No name
I called and had the pleasure of speaking with Melissa who was such a happy ,cheerful and most of all professional employee! I called to get a new quote and she did and amazing job of thoroughly explaining the process and the steps and documents that were needed to start the process. It's hard to ever get through to an actual person and if you do they always have such dull voices and are always quick to get you off the phone.
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June 2022 by Kevin Sarubbe
Would leave zero stars if possible. You are better off shopping for insurance elsewhere. Their office failed to cancel auto insurance on a leased vehicle I returned in November 2020. Despite email confirmation from "Les Davis" himself stating that the policy would be canceled as requested, it never was. I was unaware, but Allstate continued to bill and auto-deduct for the car I no longer possessed and overcharged me more than $3600. Now I have to fight with Allstate directly to get my money back. Office staff is rude, unhelpful and refuses to take responsibility and all this is after being a customer for more than 8 years. Lastly have found alternate insurance through State Farm for almost $2000 less per year. Should have dropped them years ago!Regarding Les's reply below and as far as "The Truth of Matter", you never once requested to see a copy of the FS6, you only asked if the plates were returned to DMV and had the form been obtained, which it had. If you would have used your words and requested a copy of the FS6 from me, I would have sent it to you. That is where you failed, did not do your job and even now will not accept responsibility. Pathetic. Your email to me clearly stated "Will cancel as requested".As for our conversation this May, you either weren't listening or decided to fabricate that too. I told you my wife returned the plates to DMV and never once mentioned a "Dealership". You are a bold faced liar. In addition to going to confession, perhaps you should consider taking a writing and communications class as well...
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April 2022 by Blanca V
I called and had the pleasure of speaking with Melissa who was such a happy ,cheerful and most of all professional employee! I called to get a new quote and she did and amazing job of thoroughly explaining the process and the steps and documents that were needed to start the process. It's hard to ever get through to an actual person and if you do they always have such dull voices and are always quick to get you off the phone.
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January 2021 by Yan Felix
Lester Davis agency has taken care of all my insurance needs for that past 5 years. I deal with a young lady by the name of Karen and she is the greatest. You get good rate and great service. Thank you very much.
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November 2020 by Doreen Meikle
I have been a client of Mr. Lester Davis and his gracious and caring staff for many, many years. Always courteous and professional. They take care of all my insurance needs. Their service is of the highest quality and individualized to suit my various needs; call backs are prompt. Keep me well updated on all available discounts and how I can benefit. And I know without a doubt I’m in the best of hands. Thanks guys.
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June 2020 by L.A. DAVIS
I would ask that you see my reviews on Allstate.com over 300 reviews.. 4.8 stars.Unfortunately Google does not allow for my agency to respond to or remove negative reviews when issues have been resolved.Thank you for your consideration.Les Davis
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February 2020 by Kevin Scholer
Fair price, rude owner claimed I never called and when proven wrong he never even apologized. Practically got into an argument about it.
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December 2019 by Bernice Robinson
A very small office, with yhe company over twenty yrs,they did little to help me make a change and keeped sending the wrong paper work
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December 2019 by Christopher Ritter
An absolutely terrific operation whoever gave the 1 star review must have mistaken them for someone else Les is a true professional well spoken gentleman absolute stand up guy he busts his butt day in and day out he’s always come through for me on whatever I’ve needed thanks man
