-
August 2024 by Luz Vivo
The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.
-
June 2024 by Elsa Maria Vasquez
West Haverstraw Post Office has the BEST customer service!!! Grateful for their hard work and dedication.
-
June 2024 by Yahaira Roman
I had an outstanding experience with Postmaster Joe Mathew at WEST HAVERSTRAW Post Office. Mr. Mathew truly went above and beyond his duties. I feel honored to have the most amazing postmaster and staff at West Haverstraw Post Office. Not only did he handle my inquiry with efficiency, but he also took the time to address all my concerns and provided helpful advice that I will take into consideration for the future. His exceptional customer service made the experience stress-free and enjoyable. I highly commend his dedication and professionalism. I also commend his staff that assisted him in helping me. God bless you all.
-
May 2023 by Lana
I’ve been sending mail and packages for over 3 years and never had a problem. Always excellent, super friendly and fast service. Postal service clerk is willing to go an extra mile for you, explain everything and help with any questions.
-
March 2023 by MIK
Worst experience customer service and person to person contact. I tried to call corporate but no luck so here goes. The slender Indian(middle eastern)gentleman with the short black hair is the rudest nastiest person I have ever encountered. It was 4:55 five minutes till closing I know this because he kept screaming it over the counter. The last couple customers were all women I was next in line. The man was nothing short of cold and uninviting. Being that I normally do not go to the post office I was unsure of what envelope I needed for next day air. The gentleman told me come back tomorrow, since I didn’t have my stuff ready and then proceeded to call the next guest. I asked him isn’t it as simple as a envelope change can you please just help me. The gentleman began to argue with me and tell me come back tomorrow because his register needs to be counted and he needs to leave at 5 o’clock on the dot. I mentioned to him there are two other people behind me. Are you going to send them away to. He didn’t answer me. He just yelled over the counter. You guys need to leave I’m close, the truck is outside and it is going to leave. If I do not count my drawer. The situation became a bit rowdy because the people behind me begin to argue that they made it before five. To make a long story short, I left the establishment in tears. I cannot believe this was my experience. I also cannot believe that this person was customer facing. I live in this community and that is my post office but I will NEVER return there as long as that man works there.
-
December 2022 by Ms. Gonzalez
Postmaster Joe was very helpful helping to rectify an address issue with the old tenants of my home. He was knowledgeable, patient, but also quick in helping my mail get delivered correctly. Thank you!
-
July 2022 by Mlplnt Lplnt
Great service at this post office. My mail was delayed and misplaced, the mistake was on my side and the postmaster and clerk went above and beyond to help me recuperate it.
-
November 2021 by Eileen Nodhturft
So over a year ago I told the people behind the desk that somebody spilled some thing on the door that was really nasty and sticky went in today and noticed it still has not been cleaned. I have seen the cleaning woman there on multiple occasions and the nastiness is still there.
-
June 2021 by Francisco Gonzalez
Not enough staff.
-
November 2020 by Jack Daniel
Nice friendly post office in the area. Very courteous and helpful postmaster help me resolve my complicated Address change issue so patiently.
-
November 2020 by Henry Austin
Great staff, awesome post office.
-
October 2019 by Vannessa Negron
The 2 stars are because there was a human at the location.Rudeness is unacceptable no matter what age. Customer service is a provision given by the person behind the counter. If the consumer could do the work themselves they would. Well go elsewhere thanks for your time. Sorry for the bother.
-
September 2017 by Kathryn V. Jagelka
Lied said post office open 24 hours
-
December 2016 by Kathryn Jagelka
Lied said post office open 24 hours
-
November 2016 by robert brown
Lied said post office open 24hrs
