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October 2024 by Katie Irmler
We worked with Monica Chimes for our Oct '24 wedding. I really wish I could give 5 stars because they were absolutely amazing leading up to our wedding. They were responsive, accommodating, & went above & beyond during the planning process. However, on the actual day, a few key mistakes were made that impacted our experience.
Ultimately, the root cause of the day of mishaps stemmed from lack of communication & coordination between our planner & MC. We will place the majority of the blame on our planner, however some accountability does fall on MC. Our planner communicated the timelines via a platform called “Timeline Genius” & while the MC team answered our planner’s other questions, they ultimately didn’t confirm the timeline. This lack of confirmation & lack of follow-up is an oversight by our planner. But essentially, the team didn’t arrive until 1 hour after the time we thought they were arriving. By the time the flowers arrived, delays was already well underway.
The most important floral arrangement was my bouquet with my late father’s tie wrapped around it so he could "walk" me down the aisle, & unfortunately the tie was left behind. The team worked to remediate this quickly & retrieved the tie from the shop & delivered it to the wedding about 1 hr before our ceremony, which I truly appreciate. Additionally, the tie was wrapped differently than expected. We learned after the wedding that this was due to the size/shape of the actual bouquet. No issues here overall, but a head’s up would have been nice.
Our altar arrangements also looked different than expected. We learned this was due to flower availability & the team had to take creative license for a replacement. The team is skilled &I understand the need for creative license, but it was surprising to see vibrant orange at the altar when our aesthetic was muted. Communication of this before the event would have been appreciated.
Another source of miscommunication was repurposing the bridesmaids bouquets to the sweetheart table. This was something discussed with MC early on, but we later learned they expected our planner to do this. We were able to make the change ourselves but again, it’s clear more communication was needed between MC & our planner.
Now onto the things we loved about working with MC:
They are extremely collaborative about working with you on a color palette as well as which types of flowers fit in your budget. They never hesitated to hop on a phone call if you had any changes or questions.
Their contract was the easiest vendor contract to read out of all of the vendors we worked with. It listed the types of florals, arrangements, locations of arrangements, colors, etc. Essentially, their contract embedded the setup instructions for the day of. This made it so easy for us to read, understand, & double check. I truly cannot emphasize enough how fantastic their contract system is. We loved it!
They offer a table mockup at their location in West Harrison. This is a huge benefit & allows you to really see what the centerpieces will look like, & they were collaborative in exploring alterations.
They know the NYBG extremely well. We sourced all of our candles through them & they immediately knew how many windowsills the venue had.
Ultimately, I would work with MC again. I would be sure to have a final meeting with them the week of/a few days before the wedding to make sure nothing is missed & not rely on a planner to have those conversations.
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October 2024 by Angela Rieck
Flowers at our wedding were just perfect. Arrangements, floral arch and bouquets were stunning. Stacy was a pleasure to work with. Professional and talented.
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July 2024 by Lauren Di Gioia
Monica is amazing to work with!! She is so detailed- oriented and works within uo it budget while still maintaining elegance and a gorgeous flair to your flowers at your wedding. She did exactly what we were looking for to our ceremony room and our reception. Everything looked so perfect thanks to her!
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May 2024 by Jacqueline Luciano
We got married this past weekend, and let me tell you Monica Chimes made our wedding look absolutely beautiful! We couldn't be happier with how our florals turned out for our special day. I had guests & others who saw pictures from the wedding that said our florals were beautiful. From the very beginning, I clicked with Monica; she understood my vision from the start and made recommendations to align with it. Monica & her team were beyond professional and provided guidance throughout every step of the process. I HIGHLY recommend Monica Chimes Floral!
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April 2024 by Chris Heffy
Absolutely love this florist!! The people that work there are amazing and always always friendly and happy! My company uses them for ALL arrangement orders.
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February 2024 by Christopher Riegler
The flowers are beautiful as always from Monica Chimes. Thank you again.
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February 2024 by Miss S.
What an amazing experience working with Monica Chimes Floral! We used them for our son's baptism at Glen Island and were so happy that we did! I sent them an inspiration picture, and they exceeded expectations. Prices were reasonable! And everyone commented on how gorgeous the centerpieces were! They even decorated our cake to match the centerpieces! I can't say enough nice things about working with this florist! Throughout the process we encountered several of the employees (Melissa, Stacy, Lia) and all of them were so helpful and nice.
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January 2024 by Stephanie Adames
Absolutely loved our florals for our wedding. Everything was so beautiful and we were so happy!! Highly recommend!
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November 2023 by Susanne George
Monica Chimes Floral did an incredible job with the flowers for our wedding! The colorful arrangements were easily one of my favorite things about my wedding day. Monica was so easy to work with, very helpful, and is clearly very talented. Thank you!
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October 2023 by Liz S.
I was introduced to this long-standing business in my community through a gift I received recently. Through no fault of their own, the large floral arrangement contained some flowers that did not age well. This business could not have handled the situation more graciously nor more professionally, and with great speed and understanding. This kind of response from a business is what makes customers remember the company & happily refer others to this business due to their generosity, their value for money, and their desire to always please their customer. I am so glad I was introduced to Monica's Chimes.
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January 2023 by Tatyana Hladki
Monica Chimes was an incredible florist to work with. This was one of the options for our venue at the NYBG and we are so happy we went with them. They were so flexible, especially given my initial vision was $10k over where I wanted to be and yet they were still able to meet me exactly where I was and make it everything I could have dreamed of. They helped set up bistro lights outside as well as cocktail table candles and flowers, table pieces, a real Christmas tree that we had guests decorate with ornaments as they got their place cards, a garland wrapping around the main post through the room, flowers for the cake, candles on the windowsills, a boutonnière for my husband and the perfect dark red winter bouquet for me. They were friendly and kind and prompt, I highly recommend them.
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December 2022 by Debbie R.
Monica Chimes Floral went above and beyond at our event!! Our flowers were exactly what I had asked for and the flower arrangements were absolutely beautiful. I had asked Monica for very unique centerpieces. Her answer was always that she can do anything I wanted. Any floral arrangement she put together was so pretty. Monica also went above and beyond at our event when the staff did not do their jobs. She stepped in and did whatever was needed in order to make me happy and have a successful event. Monica knows the floral business and arranges flowers to perfection. She is an absolute pleasure to work with and I highly recommend her.
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November 2022 by Jeff Wilson
Monica's flowers and arrangements are second to none--always lovely and terrific. And she and her staff are always great to work with--kindness, honesty, smiles. I always feel genuinely welcome at her shop.
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November 2022 by Teresa G
Monica and her team were an absolute pleasure to work with. Monica was very flexible and did an excellent job personalizing the flowers to the theme of my wedding. Her and her team even went so far as to create wood pedestals for our ceremony, in order to match the theme I had in mind for our rustic/historic setting. They were always quick to respond and were excellent communicators. The bouquets and all of the flower decor were all absolutely beautiful, and beyond what I had even hoped for. Overall, I highly recommend this vendor for all of your floral needs!
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August 2022 by Teresa
Monica and her team were an absolute pleasure to work with. Monica was very flexible and did an excellent job personalizing the flowers to the theme of my wedding. Her and her team even went so far as to create wood pedestals for our ceremony, in order to match the theme I had in mind for our rustic/historic setting. They were always quick to respond and were excellent communicators. The bouquets and all of the flower decor were all absolutely beautiful, and beyond what I had even hoped for. Overall, I highly recommend this vendor for all of your floral needs!
