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“Wonderful local family run business. These new owners are making improvements with staff and service. Keep up the great work! Very helpful, greeted me upon arrival, and offered recommendations.
Thank you for a wonderful experience.”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“I put an order in on Tuesday. They told me it'll be ready Thursday. Wait all day Thursday. I call them now. They saying the next day and didn't call me and tell me nothing different but they made it up when I picked it up. The next day on the Friday was very helpful because I had a hard time fitting it in my car and they made a way to fit it in my car”
“I’ve been in here every few weeks for to drop off returns. There is never a wait and the staff are helpful and quick to help. Good location with ample parking in an area where I often pass to run errands.”
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
“There hours are so convenient for me. I travel through Holland to work on 2nd shift. ( I start at 1pm. Very easy to seeing but there. Friendly service.
My mother in law lives in Holland. Loves her carrier. With their schedule of Drs appointments etc often they aren't home. Packages are always left by garage put of weather. Very thankful to their carrier. Wagner Rd area. ”
“I had a great experience at this FedEx! First, I called and asked if they did what I needed and Karen answered and was very nice and said they did. Then I quickly read the address on the website and saw "McKinley" so quickly assumed McKinley Mall. I walked the whole mall and then called again asking where it was and Karen gave me exact instructions on where they were located in the plaza. Once I got there Karen greeted me and helped me with what I needed. She passed me on to Sarah who was also very nice! She helped me scale down what I needed printed. While Sarah was helping me, Karen saw an elderly customer walking to the door and immediately went to the door to help him open the door and assist him once he came inside! She was so friendly and patient with him! You don't see that kind of customer service much these days!”
8:30AM - 1PM
4250 Lake Ave, Buffalo
Shipping Centers
“I run a side business so needless to say I am here a lot with packages to ship to my customers. Every time I'm here John or Mike never fail to put a smile on my face. These two go above and beyond to ensure stellar service and I actually look forward to my post office runs solely because of them. In fact, I once dropped my credit card in the post office and they made sure it got back to me. Now THAT'S unparalleled customer service. I love this location!”
“I normally wouldn't review a post office but I think this one is doing just fine despite a lot of negative reviews so BAM - 5 stars! I've always had good service from various staff members when I stop in to mail out packages. I don't feel rushed when I'm trying to choose which stamps I want. I have not had any bad experiences, ever, for the 13 years I've lived in South Buffalo. People also seem to complain about their mail carriers but ours is very friendly, accommodating and all around great.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Brad was absolutely outstanding, he helped me ship out and return to amazon. He was very nice and respectful as well as polite!! Amazing customer service I will definitely be coming to this store again!!!”