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“After a Christmas gift was delayed almost 2 months because of international shipping, Lucinda called me personally and then helped me forward the gift onto the recipient. She was very helpful and kind each time I spoke to her on the phone. It was especially helpful that I no longer live in NY and needed to take care of this from a few time zones away.”
“My first visit here was a good one, and when I have a good experience I like to let others know. Especially when most visits to USPS locations are usually not the most pleasant. Not this day at this location though! So let's celebrate, I was in and out in a couple minutes. The lonely gentlemen behind the counter just received a huge order from the customer before but it didn't take long at all(a minute most) and he was helping me with my few pieces of mail and off I went. Very nice...I hope you have a similar experience!”
“I don’t understand why some people made bad comments. I’m glad USPS is still around to compete the private companies like UPS and FedEx. Some people are stupid to even say such complaints. I use USPS service often. They are always helpful and considerate. Listen customers , sometimes you are the problem. Some people have high expectations, they want high class mail service and a happy ending too for the price of a pack of peanuts.”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“My family and I moved to Bay Shore 4 years ago, we've met a lot of friendly people but the BEST of all was our postman "Craig" he's professional and courteous, always has a charming smile, and most of all handles our package and mail with care. We've had other post people in between and they some times they'll put our mail in someone else mailbox, and I've found other people's mail in our mailbox... But with Craig I got my mail. He occasionally stops and play with my dogs, Craig has a huge heart great personality. You can tell he enjoys his job, Bay Shore Post Office is blessed the have a worker like Craig. Thank you Craig you're the best!”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“I am beyond grateful for the outstanding service I received today. I was trying to send a package and I was struggling with getting the package ready and trying to care for my two little ones. It was becoming impossible. Just when I was about to give up and try a different day the women who were working saw me struggling and helped me right away. There were two women who came around the counter and brought out toys for my little ones , I believe their names were Careen and Jeanette. Jeanette helped entertain my little ones while another women named Hani got my package already to ship. There are no words to describe how incredibly thankful I am for the love that was shown today. They worked together as a team to lend a helping out to me. I will forever be grateful.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“The manager is always helpful. The staff is fast & friendly.
So The USPS itself well they can use a major change but the open at the local post office great.....”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“This is the best usps location I have ever visited.
Staff here is so nice and helpful. They greet every guest. Brian was really helpful. I am so glad that I came to this location.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“The staff are hard working and considerate. They are equipped with great skills, learned through experience.They deserve to be treated with high regard for dealing with difficult tasks.I am a real customer.”
“Went to the Lindenhurst PO to get help renewing my passport. THANK YOU ROSE!! for all your patience and help! She walked me through the whole procedure, did my pictures, packed it all up and sent it off...and we had a few laughs along the way. Rose was spectacular!!!”
“Personally, I love this post office. The two women who work at the front are always so helpful, even after I ask them the same questions about postage over and over again lol.”
“Never had a bad experience here, but witnessed may problematic customers that give these wonderful workers a hard time. Kudos to their professionalism. This is my go-to post office in this area. Thank you always for your help!”
“I don't think the problem is with the Post Office workers. I think the problem is with the customers who flock to this location overwhelming the staff. Especially those who go there for things other than mailing a package/letters or getting money orders. There are plenty of other avenues to buy stamps, get passports than waste the time of these fine people. We need this location for important tasks instead. Those who want passports can go to public libraries, other government offices as well. Do some critical thinking for once and improvise.”
“I love coming here. Mike is the nicest guy working up front. Always kind and welcoming. The scale didn’t work the other day so I left my boxes there for him to scan after things got fixed and he was nice enough to send a receipt to me in the mail. Thank you Mike! I go all the way here instead of Queens, here in Queens they are rude. It’s worth the trip!”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“I just wanna say, this place and the employees there get a bad rap. They're understaffed but they still do their jobs well. I've never had any problems with any of the employees at this location, and in fact they're often very polite and helpful with me (maybe because I don't childishly gripe to them about every little thing but hey, what do I know?). A few of their regulars have gone above and beyond to help me with international shipping before as well. These people work hard, and they do a better job at it than UPS or FedEx, that's for sure. So thank you to the employees at this location. Thank you guys for actually caring even when your customers don't.”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
“Went the Massapequa Post Office had a wonderful experence. Everyone was very helpful supervisor Mike was very pleasant and helpful. They fixed my problem Wish all other Post Offices were like Massapequa.”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“I just had a wonderful experience via telephone from Indiana to Brentwood, NY post office. Postal worker, Nick, there should be more like you in the world’s workforce. Not only did you go beyond for a postal customer but were knowledgeable, courteous and kind. And thank you to the kind carrier that also went above and beyond. Kudos to you both! You deserve a raise!!! Thanks again!”
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“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”