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August 2024 by Rod Jah
BE VERY CAREFUL…… with this Hertz in West Babylon in particular they rent us a vehicle already damaged when we brought it to there attention the receptionist said it ok they already aware of the prior damage on the vehicle and it already been reported…. Fast forward on the return they was very hesitant on giving back a receipt and let us know that it would take a while to get a receipt when we let him know we don’t mind the wait he than gave the receipt within seconds, later on the day after several hours we received a text message saying there was an incident damage on the already damaged vehicle when we call him back he argued and said that he never mentioned that there were prior damages we think they trying to scam the insurance companies so that they can get compensation for there damage vehicles….
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July 2024 by Melanie Knaack
Excellent car. It was easy to navigate around NYC. Thank you!
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July 2024 by Adam Oops
I don't know who the manager or supervisor is? But seems like they need some orientation.
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July 2024 by Markees Webb
One of the worst hertz every time you called there isn’t any cars I made reservations all month for them to tell me all month they don’t have any cars go to Avis
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June 2024 by Amazin' Spadez
This place is exceptional they helped me in ways that another branch lacked thereof. Nick & Anissa are a great representation who make renting a car worth the while.
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May 2024 by oscar Icochea
The process was smooth and the customer service was great. Nick helped both picking and dropping off the car, he was great and provided awesome customer service.
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May 2024 by Bubalon TV
Excellent service and customer support
Thanks Nick very much for call me back with the UBER Driver reservation.
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March 2024 by robert albanese
Service and pricing great
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March 2024 by Jay Eye
They had me waiting as she had to clean the car.” Then I waited some more as she had to go get gas in car. She gave me a dirty car with ashes on floor and a no smokin sign in the car. The lady was rude and unprofessional. I deff won’t b going back!
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March 2024 by Debra Cook
So a vehicle was picked in staten island and it was being returned to the West Babylon office....was there at noon, you said we were late, wrong. Plus this is an electric car and you don't have a charging station, pathetic. Because none was offered. Since you turned him away, you should have the decency to allow him to charge the vehicle. I have heard and read your reviews not good...and because you are closed Sunday now he needs to pay for 2 days....you will be reported to the BBB,
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February 2024 by Oz TheWizard
Made a reservation for a specific vehicle and time, made arrangements for someone to take time out of their day to give me a ride, wasted time and gas driving there 10 miles away, only to be told that they do not have a vehicle for me. Employee told me I should call ahead to make sure they have my vehicle.
What is the point of booking online then? If I wanted to call I would have just called and made the reservation. Unacceptable. Hertz will never get a dime of my money going forward.
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January 2024 by manuel galo
excellent company
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December 2023 by Courtney Randolph
I strongly do not recommend this place. I only went to Hertz because it was down the street. I came for a regular economy vehicle. They said they had no more all they had were teslas ? which was $15 more a day. I said I only needed the vehicle for one day. I went from paying $65 for a day rental to paying $175! Never again! I recommend to just go through Turo or Enterprise. Hertz does nothing but scam.
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October 2023 by E M
Customer service, car quality and communication was the best!
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September 2023 by Valaresia Jennings
Quick check out and quick turn in
