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May 2023 by len elkins
The worst manager i've ever come across his name's victordon't ever go there
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December 2022 by Michael Lewis
Tried to get a keycut thereWas told no because i didn't purchase the blank there. I didn't know they sell fob's. I didn't want it cut for free. Would have gladly paid. Been shopping here for 20 yearsNot any more. I'll go to lowes from now onSuch a shame
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May 2022 by richard edghill
Went to buy a propane tank and a garden hose storage holder. They didn't have any full propane tanks but directed me to a company that did. The service overall was good.
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November 2021 by Bethany Barrett
They had just what I needed.
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October 2021 by Nancy Hollborn
Actually I was very disappointed, I purchased a garden hose nosel ( and it would not shut off ) last October the warranty on the product said to return to to Ace for a new one, there was no time limit on the warranty yet they told me it was only 30 days. I purchased a new one but will never shop at Ace again
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September 2021 by Brien Sullivan
I’ve been shopping there for years; decent prices and good service.
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August 2021 by Frankie Geist
Nice helpfull staff!!
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June 2021 by Michael greco
Didn't have what I needed.. But they took the time to order what I needed and contacted me to let me know it came in.
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June 2021 by Katie S.
Fantastic service. Had some issues with my order. George handled the situation. I appreciated his help and professionalism
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May 2021 by Norah B13
The normal costello but very good customer service
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April 2021 by Nick Pug
Very friendly staff, they were able to direct me to anything I needed quickly and without hassle. The selection at this store isn't as large or diverse as most larger hardware stores but the friendly and knowledgeable staff make up for it. After purchasing extra supplies I needed to return one item and it was simple and hassle free.
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April 2021 by Garrett Morgan
Sorry to say that they very rarely have what you need they're always out of stock.
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January 2021 by Peter Altman
I needed help with a bunch of really odd and end hardware for work. I work in an operating room , so I must be really precise. Not on people but on the surgical robots and lasers. Most of the time I would get the hardware from the manufacture. The last two times I had a deadline to meet and of course I turned to COSTELLO'S ACE HARDWARE. The first time PETE spent about 1/2 hour with me looking for matching hardware. This guy is FANTASTIC . Pete knows his stuff and is wonderful to deal with. One other time , I had another issue and Rich helped me. Another OUTSTANDING associate . Rich did not hesitate to locate hardware for me. Costello's Ace has one great team. I will not shop anywhere else. The team at COSTELLO'S ACE HARDWARE goes way beyond in the customer service department and in the KNOWLEGE department. They are all OUTSTANDING and extremely PROFESSIONAL . You do not get that anymore, however at Costello's you do.. Again to Pete , Rich and the whole Costello's team . ONE BIG THANK YOU.Customer for lifePeter AltmanOn a special note. AMBER has to be one the nicest and one super professional person I have ever known. Amber always goes beyond the norm in any aspect.Again, the talented employees at Costello's are extremely hard to find a team like that. Costello's did it.Thanks again
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December 2020 by Steve rosado
I absolutely love this place the best staff ever! Knowledgeable,caring, just really there for the community. I’ll never do a big box store again. They really make you feel like a person and not just a customer.
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December 2020 by David Cohen
Usually not disappointed in finding what I am looking for. Today was no exception. Staff is helpful and friendly