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November 2023 by Jessica Smith
Great credit union very friendly staff. I have had an account here since I was a kid and never had any issues! The only negative thing I have to say is the hours of operation are worse than normal banking hours as they close at 430 and have no Saturday hours. Also the phone system doesn't have a holding line so if they are busy you have to just keep calling back instead of waiting on hold. All in all I would a recommendThem as a secondary bank.
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October 2023 by fmbighair
A+ to the nice lady at the drive thru window 9/28/2023 around 2pm (short hair middle aged with a friendly disposition).I explained that I was at the bank to make a deposit to avoid a $15 monthly maintenance fee which I said I was dissatisfied with almost 4 charges.She told me she would do her best to ask if they can at least be 2 be waived. What I liked most even more than the above was when I told her my work hours do not align with bank hours to make a deposit she has the great idea of utilizing the night drop off box leaving my deposit at any time after hours for my convenience.Great problem solving, customer service and friendly reminded me to pay attention to those statements I get in the mail.
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June 2019 by Michael Smith
I love everything about this bank except the hours. The staff is great, but it opens after I go to work and closes before I am done. They are open on Saturday but its a short window.
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January 2019 by Branden Pickett
WebFed is fantastic. I highly recommend them if you're a Webster resident.
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October 2018 by Bharathirajan Damodaran
Nice people and they have some unique plans.
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November 2017 by philippa thomas
Raffaella was so friendly and helpful and encouraging when she helped me to get a loan thank you for your service philippa
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September 2017 by Dylan Victor
I enjoy the benefits of having an account here. Low Interest rates and flexibility. Staff are professional and friendly. The interior and exterior are very clean. Only thing I would say could be improved are the hours. They usually close when I am getting out of work at 4 or 5. I would say they should be open until 6 or 7 during the week. However, most banks close at 4 or 5 so it is what it is I guess.
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January 2017 by Dave Weston
Has a small town feel to it. Nice place to do business with