Verizon's Webster Cellular Sales location at 1930 Empire Blvd offers an exceptional in-person wireless experience. The knowledgeable and helpful staff, including Alex M. and Phil, provide excellent customer service. Customers praise the staff for being kind, informative, and going the extra mile to ensure a smooth and enjoyable purchase process, even staying late to complete phone setup and data transfer. Customers can get assistance with upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+, as well as explore Verizon's wireless accessories, exclusive services, and the latest promotions. The store is highly recommended by satisfied customers, who encourage others to visit and ask for Alex M. or Phil.
CJ exemplifies what excellent customer service looks like. The day I needed help he was out of the office but responded to my request. On his day off!! The next working day he reached out to me and helped me set up Travel Pass (an international service on my phone. Thanks for your help CJ!
November 2025
I made an appointment with Phil at the Verizon in Webster and had a great experience. He was extremely helpful and professional and was able to answer all of my questions. He made the whole process of getting a new phone super simple and easy and would highly recommend working with him if you ever need anything.
October 2025
Always helpful….staff is kind especially with those of us who are technically challenged. Recommend to all friends and family!
