Turner Auto Care is a family-owned auto repair shop serving the Rochester, NY area for over 50 years. Founded on honesty and integrity, the shop is known for its trustworthy and thorough service. The staff is friendly, considerate, and genuinely cares about customers and their vehicles. Customers appreciate the clear communication, which includes detailed checklists with pictures, making it easy to understand what repairs are needed and why. The team provides reliable work using quality NAPA auto parts, which come with a free 24,000-mile warranty. Many reviews highlight the shop’s honesty, with the technicians being thorough and willing to report all issues, no matter how small. Customers often mention feeling confident in the service and pricing, describing the experience as professional and fair. The shop's communication system keeps clients informed with updates and reminders, enhancing the overall customer experience. Turnaround times are prompt, and the staff is attentive to each vehicle’s needs. Overall, Turner Auto Care is highly recommended as a trustworthy, professional, and caring local mechanic that delivers quality work and excellent customer service.
