NAPA Auto Parts in Ontario, NY, is known for its wide stock of quality items and helpful staff. Customers appreciate the knowledgeable team members who assist with finding the right parts, whether in-store or online. The store often has what customers need, even for custom projects, and offers better quality parts than some competitors. The friendly staff, including helpful employees like Parker, provide great customer service, making visits enjoyable. Many customers mention the store’s reliability in having essential items like amp fuses and other car parts, though prices may be higher. The store’s convenience is enhanced with options like Ship-to-Home and NAPA Rewards for savings. Overall, the store is a trusted place for automotive parts and accessories, with helpful, professional staff committed to serving the community.
Dan and Molley exceeded all customer expectations. What a wonderful experience an 81 year old man who was treated with respect .they both have great product knowledge and care about customer satisfaction.i received great service from a great Team A sincere Thank You to both and the other staff personnel
August 2024
One of the few places that had what I was looking for. Nice people there.
June 2024
Made a order inn the afternoon and was ready to pu the next day as promised thanks
