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March 2023 by Ben
Nice central location when you need an ATM while shopping or eating in the area
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February 2023 by T Stephens
Very clean branch. Friendly staff.
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February 2023 by Ella Southportfair
Best bank I ever dealt with...they treat us like family.
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November 2022 by Doug & Diane Sangster
I received a voicemail from the BayTowne Key Bank "regarding my account" and to "call them back immediately." I immediately call back assuming the worst, unauthorized access or fraudulent transactions. Nope. It was a sales call to see if I would open any additional accounts or lines of credit with them. Just plain obnoxious.
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December 2021 by Pipi Jones
keybank is a scam doesnt want you to pay. Will just rack up debt. AVOID AT ALL COST
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April 2020 by Kathleen Barreto
Must have been old sight bank branches are still open, sorry for comment, bank is okay
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September 2019 by Billy Sprague
Hours are horrible
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July 2018 by Carlos A Gomez A
🌟Melissa was an outstanding customer service representative at this Penfield/Webster Branch. The associates are attentive making me feel welcome. 🌟
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February 2018 by Tommy G
Customer service is HORRIBLE ask a simple question get treated like an idiot? "Hey i came in yeaterday to exchange money and i paid extra for the 24 hour turn around is it here yet about 30 hours so gave them the morning window!" "It gets here when it gets here" is the reply? Really..... will be seeing other branch's in the future forsure.
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October 2011 by Brent Loveless
Always friendly service and fast