West Herr Ford of Webster provides an exceptional and easy car-buying experience that is smooth, stress-free, and clearly explained. Customers report it is the best experience ever, changing their feelings about what can often be a frustrating or anxiety-ridden process. The staff is exceptional, professional, friendly, fast, and efficient, with everyone jumping in to help to make customers feel comfortable and taken care of. They are very helpful, kind, genuine, personable, and patient, spending significant time with customers. The dealership offers a wide selection of new and used vehicles and can source specific cars from their other locations. The process leaves customers very satisfied and grateful, with many stating they will use this dealership forever in the future.
Erica was great every step of the way. The purchase of our new Bronco was enjoyable and easy. I highly recommend Erica and West Herr Ford of Webster for your next purchase.
December 2025
Glenn was very helpful throughout the entire process and got me a deal that I am satisfied with. He was very kind and genuine. Good man!
December 2025
Erica (salesperson) was very personable and patient with us, bringing in multiple vehicles to test drive and spending a significant amount of time with us as we (slowly) made our decision to buy. Erica is just getting started and has a bright future.
