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January 2024 by Jake Geiger
Car selections vary , call ahead and they can make use to get what you like. Staff here is awesome
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January 2024 by adrianna piccone
Unsure how this place has anything BUT 5 star reviews. Every single employee I’ve ever interacted with/ that’s helped me has been BEYOND kind and helpful. In fact, I’ve only ever seen them be respectful to every customer who walks in here- even when the customer isn’t always respectful back. They behave as professionals and try to help you as best they can, efficiently. I’m always impressed when I come to get my rental here. I’m not kidding when I say EVERY employee here is a joy to work with- and you quite literally never see that with rental car places! Very, very impressed and I will continue to be a customer of Enterprise solely for the way I am treated at the Webster branch. I truly can’t speak highly enough of the employees here!
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January 2024 by Anna Konstantinou
Excellent customer service. Thank you Tommy and team from Webster Enterprise!
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January 2024 by Arika Whitaker
Man do they take care of you.Tom I believe his name the mansger was so professional and cares about the lasting impression he leaves
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January 2024 by Kevin Burkhard
Great place to rent cars. Missing Newark location though!
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December 2023 by Eunice Blocksdorf
They were great and helped alot.
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November 2023 by James Rauchfuss
Nothing but great things to say about the staff and cars here, always a pleasure to visit
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November 2023 by tom ellis
Rented a nice truck for the weekend!!
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October 2023 by Beth R.
I reserved on-line for one-way rental to Newark Airport. Price quoted was just over $400. When I got to the office they calmly told be there would be an additional charge because it was one way. (Whaat?) This fee virtually DOUBLED the cost!! They refused to honor their own reservation. Thankfully they did take me to the Rochester Airport where I found another rental (for $400). While I definitely appreciate their ride, they should have honored the price THEY offered. Beware!!!!
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October 2023 by Basavaraj Aralikatti
Best service as always.
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September 2023 by david ben-shah
Great team! Awesome manager!
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August 2023 by Laura Klasner
Great service!
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July 2023 by Big Honkey
I recently rented from here from a bad accident, was without a car, this location has amazing customer service! I was very satisfied and happy with this location the manager Tommy was wonderful friendly and helpful! They were so slow one afternoon and we got to chat a bit, definitely recommend this location I was helped out immediately as I walked in! I agree with one of the reviews very clean place! thanks so much for letting me borrow one of your cars!
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July 2023 by Karen S
Extremely friendly staff!! Very clean office. Very quick process too! I don't use any rental company..only Enterprise!! They're the BEST!
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July 2023 by Kursad bay
I am having the worst time with this company. I have rented vehicles from other companies without any problems. Never have I seen such horrible customer service.
