Metro by T-Mobile offers prepaid plans and phones from brands like Apple and Samsung. The staff is described as friendly, knowledgeable, and honest, providing phenomenal and fantastic customer service. They help customers get their bang for their buck and walk them through plans with unlimited talk, text, and data. One specific representative receives high praise for being helpful, patient, and providing the finest service during hectic times, making the process of switching carriers easy. This representative is highly recommended by multiple customers for their exceptional assistance.
Larry from All Metro very friendly and the best customer service. He will get you in and out quickly. Thanks Larry for all of your help.
March 2024
Larry has been helping me with my metro account for the past few yrs now and has been phenomenal with assisting me every time I’ve had any issues. Thank you Larry Xoxo Crystal Heppelle
March 2024
Larry is the only person I would deal with at this store; knowledgeable and honest. Avoid the downtown Troy store, and just go here. He is truly a fantastic representative. But dude, answer your store phones!!!!!