7:30AM - 6PM
701 19th St, Watervliet“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
“This is a photo of my 7yo son after being told Dad went to Ace Hardware without him. The popcorn has a hold on him. That being said, staff is always super helpful, great local place to go.”
“Highly recommend! Great customer service from picking out all the products for my new bathroom right up until delivery. All the staff is absolutely excellent! If I could give an extra star I would :)”
“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“I went to the store on Saturday of Memorial Day weekend. I was in the middle of a project and my drill bit broke. The store was very crowded, but the associates acted calmly and politely. I found what I needed and when I paid I was offered a free American flag to celebrate Memorial Day. In a crowded store on a busy day I still received calm, polite, assistance.”
“Grate family owned and operated business very reliable and always ready and willing to help with there very knowledgeable crew and wide verity of parts and equipment for all your outdoor needs.”
“Excellent, brand-new store. The products with Predator motors are just as good as Honda or any other top-name brand, at a fraction the cost. My generator starts 2nd pull even if it's below zero.”
7:30AM - 4:30PM
564 Broadway, Menands“Came in a little later than closing time - did not know the time. The gentleman still helped me out with a quote I received from them earlier in the day. Very quick and easy to get tanks filled.”
7:30AM - 5PM
5th Ave, Rensselaer“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
6AM - 6PM
1750 US-9, Clifton Park“I have a few rental units and my contractors use this store even for rental turnover work. I use them when I have smaller projects and for my ow residence.Incredible staff and paint selection, best paint store I have been to. They also carry hard to find pro quality tools and supplies.Not cheap but their inventory is a good value for serious painters. I’m sure if you have any issue they will make it right…they have helped me out multiple times and I’m an engineer- so I know I can be challenging!”
8AM - 8PM
1617 US-9, Clifton Park“Awesome helpful crew here. I bought a 3 ton jack here on the oct 20,23... there was a coupon that expired on the 21st which i didnt see/know. I wen back on the 23rd and the manager still honored the coupon because i bought the jackon the 20th. Awesome, thank you”
9AM - 6PM
71 Fuller Rd, Colonie“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
7:30AM - 6PM
217 N Greenbush Rd, Troy“Great people to work with! Had an issue with the bill on my snowblower service, and Nick Jr. took the time to listen, look into the problem and help to resolve it to my satisfaction. Would gladly work with them again”
“Staff is firendly, willing to assist without being pushy or over the top. As a woman, I don't feel belittled for asking questions, unlike the big box stores... cough HD cough...Store has a great selection of items, so I don't have to travel all the way into Latham or Clifton Park to get what I need for my projects.In-store pickup is also an option here.”
7:30AM - 6PM
2 Troy Rd, East Greenbush“This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.”
“A great hardware store that has EVERYTHING, and the staff are attentive, knowledgeable and friendly. Such a pleasure going here. Big box stored are a hassle and not any cheaper.”
“Recently had a sitiation that fell into an extreme grey area regarding returning the item.THANK YOU ISSAC!!!!I often choose ACE for that extra personal customer service; thanks 100% for continueing that reputation!!!!?”
6:30AM - 5PM
359 Broadway, Menands“This True Value is so close to me and I never knew it was there. It's been there for years as well. I went in and found the item plus a couple other useful items. I made mention of the fact I'm so close and not aware of it's presence, and that I intend to patronize their store again in the future for my house hold hardware needs. Very cool people as well.”
“I was very happy today to visit my Tractor Supply in Glenmont NY! Great service as a called ahead of time to see if they had a canner in stock. Not only did they have the canner in stock they also held it for me so I could get it on my lunch break. Then to my surprise they price matched Walmarts price on the canner as well! Thank you for great service! I highly recommend they. Go see them for all your summer and all season needs!!! Kudos to you the cashier and manager on today I appreciate you both!”
“They have quite the collection of products for home heading. They were able to provide a special switch needed for my furnace. They're extremely knowledgeable as well.”
“Recently had a sitiation that fell into an extreme grey area regarding returning the item.THANK YOU ISSAC!!!!I often choose ACE for that extra personal customer service; thanks 100% for continueing that reputation!!!!?”
6:30AM - 5PM
17 Erie Blvd, Albany“Fantastic customer service both times I needed parts for ancient equipment. They were able to cross-reference and find drop-in replacement parts and had them in stock.”
6AM - 10PM
271 Rte 9W, Glenmont“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
“I was not previously familiar with the Hatchet Hardware stores, and it was not obvious to me that this was (a new) one until I did a search online. There was no obvious sign for that - but plenty of ACE banners - except a letter-sized paper on the front door. The store is quite clean and very well laid out. I was greeted and asked if I needed assistance very shortly after entering the store. The selection of products in the store, ACE and otherwise, satisfies most of my home and garden needs. They're not the only ACE hardware store in my vicinity, and not the closest to me either, but it's great to have this store as another option, especially when I'm shopping in Colonie.”
6:30AM - 4PM
36 Railroad Ave, Albany“Kamco is the most amazing place to be and go to warehouse guys are amazing and fast delivery guys are fast funny and amazing at there jobs *they all need a raise*”
8:30AM - 5:30PM
63 3rd St, Troy“This hardware store has everything. Everyone working inside the store was very friendly and very helpful. They also help support other local businesses. Stop by and pick out a unique Christmas gift for family and friends.”
8AM - 9PM
1746 US-9, Clifton Park“I went in to meet someone and out of curiosity stayed to see the baby chicks. While there, another customer who had purchased chickens prior to this, explained the different species of chicks to me.”
“Save yourself the trip to the big box stores. Shop local. You won't be disappointed. Very competitive prices. Knowledgeable and very friendly staff. Corey is the go to guy with Kate at the register they make a great team. Kate is just as Knowledgeable can certainly point you in the right direction. You won't be disappointed. Shop local”