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September 2024 by Laura B
We've used Rocafleet a few times now. It's easy to make an appointments online. Customer service is very courteous and friendly. Prices are fair. Work is completed in a timely manner, often in less time than anticipated. They repair our fleet vehicle and work around our schedule conveniently.
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September 2024 by Shannon House
The guys here are great, very friendly and very thorough in diagnosing and fixing what they can quickly and efficiently..
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September 2024 by Craig McNamara
Great work professional and knowledgeable. Veteran friendly. Kind staff that takes the time to ensure you understand what they are doing. Will be my go-to place from now on. Thanks Josh x2, and Ernie.
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September 2024 by Yahaira Rios
Very good service and very responsible, I do not regret having trusted them with my car, the change was felt and all the quality parts
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September 2024 by Clarissa
Dropped off the SUV for a check engine light and ended up needing some extensive rewiring done. They were a bit backed up but able to get it done in a few days. ? Rates are decent and I always have a pleasant experience getting work done here. Definitely recommend if you have car troubles in Watertown.
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September 2024 by chelsea Smith
Very friendly staff and perfect timely matter
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September 2024 by Josh Ariss
I’m really pleased with RocaFleet , the work that was done on my car is like night and day. I highly recommend them for any work you need done on your vehicle.
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September 2024 by Sheila Ariss
My ford escape had issues that two local ford dealerships (you know both of them) who thought they could take advantage of me by padding a service quote to entice talk me into unnecessary repairs or buying a new car from them. It didn’t work; RocaFleet fixed all my issues for slightly over HALF the cost both dealerships had quoted. Very happy with the service we got and would recommend them highly.
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August 2024 by Jill Fowler
I took my car in and Josh was very helpful finally got my car done and all is good had a good experience there talk to me to make sure I understood clean environment and very helpful yes I would recommend them thank you
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August 2024 by Teresa Jenkins
Very happy with progress reports as new things were discovered. Everything appears to be working well very happy with the service just wish it wasn't so expensive but so is everything
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July 2024 by Jennifer Wynn
Josh and team,
There are no words to express the extreme stress and burden y’all took off of my back in the face of my deployment.
At the LITERAL last second, I realized my vehicle needed an inspection. I asked 4 or 5 other shops, all saying they were booked for WEEKS. I deploy in less than 24 hours.
At the last frustrating moment I did a random scroll and found y’all.
You got me in and inspected and good to go within a couple hours of my call. And even took a bit less time than anticipated.
I recommend those on Fort Drum come to y’all. If I were staying, you would 100% have a forever customer.
THANK YOU ??
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July 2024 by Jesus Flores
Good year at Fort Drum screwed up by not correctly aligning my rear tires because they couldn't find the correct bolt to do the alignment on. Roca fleet aligned my tires correctly. My tires have been aligned here, and plenty of treads are left after a year of driving. Highly recommend.
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June 2024 by Susan Perry
Very nice gentlemen. Price was what I expected. Fast service. I will be back for sure.
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June 2024 by Samantha Rishel
Fantastic first experience. Called at 9:30am w “Service power steering” message and an engine light on, but car was still starting/running. Josh said “Bring it in now!!”
Got there, they did diagnostic-IT’S THE BATTERY!! They replaced it. I paid and left. 40 mins, from call to fix. When is the last time you called somewhere for urgent (to you!!) car service and they got you right in?? Thank you so much-I will be back and I will recommend to my friends.
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June 2024 by flip
Professional, prompt, and friendly