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November 2023 by Will Brady
Great place. Have never had an issue. Units are clean, lighting is good. Would highly recommend.
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November 2023 by Summer Ercanbrack
A nice clean facility, friendly staff! Easy to rent & pay online as well.
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October 2023 by Vanessa Secolles
Great people. Location was very convenient for me because I work down the road. Unit was clean and dry. Would gladly rent from again.
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April 2023 by zombi lewis
I love Ustore I started at the location at Murrock circle on Bradley Street in Watertown NY but decided to get a larger unit closer to I81 in Watertown NY I feel like they are the best self storage I have found in upstate NY. The storage units are high and dry and you can even get climate controlled units. With good security, outside lighting, they are very clean and even have places for boats or other things if needed. From big to small they have it all. Amy and Matt are the nicest people, When I was late on my payment because my wallet was stolen, all I had to do was call and they worked with me. I highly recommend ustore to all my friends and family.
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March 2023 by Sydney Havens
This is Thelma. We have used the U Store in Watertown for over a year. they have been nothing but good to us. Especially Amy in the office. she always has my back. She is kind and very knowledgeable.
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March 2023 by Mj white
Absolutely wonderful service. Its clean and very reaonably priced. It was very easy to set up auto pay and even easier to find out what units were avaible where!
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March 2023 by Jeffrey Ostrom
They are a very friendly and professional family ran and owned business that is local and has top notch customer service.
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November 2021 by Amber Gilpin
Great, friendly and simple experience
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April 2021 by Trust_No_Man
100 percent recommend this place. It's clean and the owners and staff are AMAZING PEOPLE!!!
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November 2020 by Robyn Croft
Storing corvette for winter.. they have gone above and beyond to help me get it in and out.. always return calls and with such kindness to help.. you’re the best..
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November 2020 by Lourdes J Rios Arocho
Exelent staff
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August 2020 by Tim Flanders
My wife and I have rented storage units in multiple states and nothing compares to our experience with U STORE!! Matt is super friendly and amazing to work with. Their units are some of the cleanest and updated units you can get! We have rented storage units for personal and business use. They even offered a space for us to store our boat. They have security camera's and made us feel super comfortable with having our stuff stored here. I highly recommend using USTORE for your storage facility.
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October 2019 by Donald Mott
Matt was extremely pleasant and professional to work with. Great customer service and communication! Highly recommend using U Store for all your storage needs, very reasonable pricing; safe, secure and convenient locations throughout Jefferson County, NY.
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June 2019 by Backyard Mechanic
Have not dealt with such a professional company in a very long time super prompt organized and really work hard to work with you very impressed by them.
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May 2019 by Bradley Horeth
Couldnt get my problem resolved to my satisfaction.