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March 2024 by Jaimie May
Lady was rude. Good shoes good prices. As I was talking to my daughter I say why is there only one shoe. The lady walks by interrupts us and says with an attitude " becaaaaaause we keep one in thr back" out of the blue with extreme attitude . I legit, shocked, simply answered back why are you saying it so rudely; i wasnt even asking you"She storms off, silent, to tell her coworker, leaving us standing with one shoe and no desire to ask for the other.Good shoes and prices but not worth the unprofessional service offered. No employee should be taking their mood swings out on a customer. A lack of self control is not something I should be dealing with from shoe store staff. I won't be shopping there again . Completely unacceptable.
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March 2024 by Andrea MacCrae
We are custome who travel to this store for our shoes. Yesterday, March 2nd, 2024 we purchased 4 pairs of shoes and socks. We spent over $150 USDWhen we got home one pair, has 2 right feet. When we called the store to ask if we can drive back to exchange for the left shoe we had the worst service on the phone I've ever seen. Someone who's been a manager in retail for over 30 years this disrespect was unreal! Her name she said "Shelly" and she was the "manager" and yelled at my husband called him stupid, and called him a thief. We explained our situation that we can't find the receipt and left the box at the store. The job of the cashier is to check the shoes, BEFORE the customer leaves the store. She didn't. And this Shelly person was the most ignorant, rude person I have ever had experience with. We AREN'T thieves, we will drive tge 2 hours JUST TO GET THE LEFT SHOE!!! But she ket quoting the "policy" and said she had no way if tracking inventory her machines were too old to look up the transaction from literally 24 hours ago!!!!! In this day and age, computers that don't track sales or inventory? Come on. Really? I have NEVER BEEN SO APAULED IN MY LIFE. This customer service was the WORST IVE EVER EXPERIENCED! SHE YELLED AT US, IMAGINE YELLING AT A CUSTOMER , ON THE PHONE. HORRIBLE SERVICE!!!!!
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March 2024 by Thomas Burnside
I was going to buy a back pack however they were all tied down and the store clerk was incredibly rude . Obviously I am not going to buy something if I can look at it first and she refused to cut it down as per store policy. The staff at this store are disgusting and rude. Don’t waste your time going here .
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August 2022 by David Gibbons
Great variety, very helpful staff.
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July 2022 by Jacque A
The store is always in disarray. It’s messy, unorganized and the service is less than desirable. Every time you go in it looks like the place just got robbed.
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January 2022 by Terre Odett
Selection is terrible. Never anyone around to help.
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October 2019 by Kathleen Weir
I was going to buy a pair of Nike sneakers, they were on sale with 10.00 off. Got to the register and they rang up regular price.Told the manager they were on sale and she said it must of been for something else. Showed her the sign and it was one that got left up. She said she didn’t know how to take the discount off. The cashier said she had done it before so the manager lied. I walked out . They lost a $60.00 sale. Poor managing.
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May 2019 by Patti D
I got a cute pair of boots!
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May 2019 by Zombie Doll
Great deals 👠✨
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April 2019 by Cheryl Mullenax
New Spring stock. Winter stock on sale.
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November 2018 by Mr Crow
BEST PLACE TO FIND NEW BALANCE SHOES CAW CAW
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August 2016 by jen moorhead
First time at this store. I usually go to dsw but this store is better. My feet are a wide and it's a nightmare trying to find shoes that are my size and are comfortable. I usually spend hours and days looking for a nice comfortable professional shoe. I was in this store no longer than 20 minutes . When I find what I want I'm done . I'm not a fan of shopping. Also the prices at this place are cheap. Clarks for 60 bucks. Really well priced. There is a sale going on . Mine were not on sale. Place was very clean and organized. Plenty of staff to help you.
