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January 2024 by kenzy !?
Went in with my dad today to look for pants for him. The jean walls were so messy and the tables were too. We couldn’t find his size and we received no customer service. Nobody walked up to us asking us if we need anything either. We left with only a shirt for me. Very disappointing. Clean up your store!
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November 2023 by Lynda Morgia
We love old navy!
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August 2023 by Kalsey Rice
Locked their doors at 8:30pm, closing time is listed as 9pm online. Door sign has weekday closing times removed completely.Employees made eye contact then laughed to each other when customers outside tried to open the doors. Incredibly unprofessional.Online hours imply there was still 30 minutes left until closing. We had 1 item to return, the store lights were on, staff were inside messing around, just unnecessary.
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January 2023 by Tessa Ferard (Tess)
Friendly staff, clean store and a great selection. What more could you ask for?
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October 2022 by Phil Detweiler
Best shopping in Watertown in my experience ?
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April 2022 by Diana Frieda
Love the sales, customer service is great. And it's never packed it's always very peaceful environment.
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March 2022 by Nikki Kitto
Love this store ! Always have great clearance and the workers are super friendly and helpful.
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March 2022 by Deborah Shepherd
Customer service was very goodMade a purchase
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September 2021 by Functional Hot Mess
HELL YEAH!! Way to make a north country woman happy!! Bringing back those plus sizes!The fall selection is simply amazing! Don't forget to grab those online coupons and hit up those sales people!
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September 2021 by vanessa tecson
Since it's the only Old Navy in this small town, options/sizes are limited with everybody shopping at the same place. I could barely find my daughter's sizes. Also, they offer military discount, but it's not combinable with Old Navy cash. The guy who rung me up, didn't even properly use my $30 Old Navy cash & instead only deducted $20 off my total when I initially told him to split my items in half (which he also didn't do) to use the 2 Old Navy Cash I had separately since it's for $30 off of $75. I spent $241 in store & will stick to shopping online on the website instead, where the deals are better & I can properly use my Old Navy cash.
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September 2021 by Roe S
Store was clean...Staff wasn't overly friendly...I haven't been in an old Navy in a while . Their prices have really gone up..
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September 2021 by Emily Fell
They didn't have alot in the store.
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July 2021 by Michelle Contryman
Love this store!! Very helpful and very nice employees .
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July 2021 by Hunter Pierce
I went here yesterday for one single pair of jeans.a five minute store visit turned to 25 because an employee lectured me on the store card, I told her 5 times I did not want the store credit and that’s not exaggerated. I couldn’t have been any more clear on how I didn’t want to have the card and it was to the point where I’m as even uncomfortable to stand there in the store, and then to top it all off, at check out the cashier asked if I wanted to sign up for the card and asked if I was sure and was still a little pushy telling me how much I’d save and whatnot, I will not be going back
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June 2021 by Sarah Gunnell
Love old navy, lots of clothes to choose from. When you are 70 years old but still feel 21, you can find cool clothes to wear.