10AM - 8PM
1290 Arsenal St, Watertown“Dude anytime I need anything appliance or electronics I go here these guys here are so stupidly knowledgeable. Chris helped me get a better PC than I was going to build while saving me $300-400. Kendall was amazing when buying my washer and dryer. They are all very well mannered yet at the same time very casual which is the exact reason I will always come here. I ask for advice and they talk to me like I'm a person not just another person that came in to bother them. I can't say enough good things about them”
10AM - 7PM
21182 Salmon Run Mall Loop W #124, Watertown“The representative Tashawn R. was knowledgeable and personable. He made the process of upgrading my phone very easy and quick. Will definitely be using this location for all my needs in the future.”
10AM - 7PM
21290 Sams Drive Suite 3, Watertown“You can buy a phone anywhere but you can’t find Mindy anywhere except Cricket!!! She helped me choose my phone and it’s beautiful. She helped me pick my plan and it’s wonderful. Very affordable unlimited everything plus a movie channel. The key words in all this are “she helped me”. And when all was chosen she then set everything up and showed me how to use it! As I said, you can buy a phone anywhere. It takes someone like Mindy to get me to choose to buy it there!”
“i absolutely can recommend t-mobile especially THIS t-mobile to everyone i know. Nathan helped me upgrade my line plus get airpods & an apple watch with no hassle. He took his time with helping me. we laughed a lot which made the experience 1000x better. customer service was excellent even when the customer service number from t-mobile was not. Appreciate nathan so much!!”
“Tyler M. Was my sales associate. Very friendly, Extremely knowledgeable. He even made sure I understood my bill and my plan before I walked out of the door. 10 starts if I could.”
“Kendall is a “One of a Kind” store manager. He Actually cares about his employees and their customer service. When I walked into the store I could feel the staff was kind and friendly and ready to help … this is a learned behavior. I feel this is a tribute to the management . I noticed Kendall always went out of his way to ask his employees how their was going? At the end of their shift he was quick to thank them for their work and to have a good day. These kind words make people want to come back to work and sets a productive working environment. More store managers should be like Kendall.”
9:00 AM - 7:00 PM
610 Coffeen St, Watertown“We had the best customer service thanks to Dan. He went above and beyond to make sure our devices were up and running before leaving. He stayed open, was understanding, and very insightful. Would recommend this store to anyone.”
“I was in this location travelling from Canada to sign up for a new business sim card. Nate was working there and gave me the best and the most awesome service ever experienced. He helped me explain the plans and also accommodated my concerns.”