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September 2023 by Louise Mesmer
Chad was extremely helpful and seemed to really care for my needs.He was not pushing us to spend more than we wanted.He showed me several options discussing each way the mattress would help me.I appreciated the friendliness and care he took with us .I would highly recommend Metro Mattress to anyone I know.
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July 2023 by MM
Very knowledgeable on the products. Pricing was higher than what we expected but the no interest financing allowed us to buy a higher quality mattress. Hopefully when it is delivered and set up we will be as satisfied as we were with the buying experience.
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July 2023 by Diane McGraw
Chad was very professional and personable. He gave us a lot of information that helped us to make a decision. We will definitely refer people to you. Thank you so much.
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July 2023 by Blake Carnahan
My wife and I had a great experience picking out a new mattress at Metro Mattress in Watertown, NY. Chad was very helpful and patient. He was very knowledgeable and provided a lot of specific details on mattress construction and the benefits. He allowed us plenty of time to determine the best mattress for our needs. Tom also worked quickly to find a combination of foundation and frame to keep us very close to our desired budget. Thank you both for a wonderful experience. We are excited about our new mattress! Blake
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July 2023 by Brian McCasland
Chad was a super friendly person who helped me and my dad get an amazing bed. My dads old bed was caving in and now he has the best bed on the market. Highly recommended talking to Chad if you need help getting any beds. Will be telling all my friends and family about this experience. Thanks again Chad !
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June 2023 by Wendy Merrill
Mark was very friendly and knowledgeable. He worked with me in my budget. He put together a phenomenal deal. I will get delivery, set up, and removal of my old mattresses. I highly recommend Metro Mattress!
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June 2023 by Christina Koch
I haven’t ever bought a bed and didn’t know what i wanted or needed. Mark did a great job of going through the different options, materials, and technology of each type of mattress with us. He provided financing options that made it easy to work with our budget. 10/10 experience. Storm pillows are a must!
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June 2023 by Jennifer Wolff
Mark Wolff from Watertown, NY store, sold us our new mattress and I could not be more happier. He was very knowledgeable and very informative with how everything works and how I can get a better nights rest! The delivery guys were very nice as well! Thank you!
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June 2023 by Crystal Malloy
Sales guy was friendly and helpful. He took the time to help us find the best mattress for our daughter and it was a good price. I'll be back to buy my next mattress.
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April 2023 by Ivan Casarez
The young lady working was very professional and courteous. She was able to connect and empathize on a level not seen of other customer relations personnel. She was honesty and sincere and sold me exactly what I was looking for. She scheduled a delivery immediately and completely guaranteed customer satisfaction. Recommend she gets a raise. Awesome experience.
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April 2023 by james cote
Very welcoming and helpful employees. Mark and Emily were a huge help to sort out what I wanted. Highly recommend
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April 2023 by joshua hedgecock
Knowledgeable services, eager to help. Instantly went to outside resources to present a solution. Simply took care of us a quick as possible, at the best rate possible.
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March 2023 by Edward Wassermann
Mark and Emily were both a pleasure to work with. Mark patiently answered all of our questions and didn’t try to hard sell us on anything. It was a very enjoyable mattress buying experience!
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February 2023 by Shauna Campanaro
I would highly recommend shopping at Metro Mattress in Watertown NY for you next sleeping pad! This store specifically Mark (store manager) went above and beyond to help me with the best option and deal I could possibly find for years to come! If you want comfort and an excellent coat with all the accessories come to metro mattress and see what options they can conjure up for you! You won’t mistaken it. I wasn’t sure when I walked in I wanted to buy a mattress but walked out feeling like I had made the best choice and a deal of a century! Mark and his team went above and beyond….thanks to them…now I am sleeping in comfort and so is my dog!
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February 2023 by Alexis Walley
Very personable and professional! I’m happy we chose to come here and not just settle for our first original choice. And we got a great deal on our mattress!