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September 2023 by Abdi Mohammed
Overnight parking. Quick loading and unloading. Good workers.
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August 2023 by James Pratt
Half of our items are broken or put together incorrectly. Movers left their trash everywhere after we bought them lunch. When told they’re supposed to unpack the boxes our stuff was just thrown around in a giant pile to the point we told them to stop unpacking. The people today minus a couple could’ve cared less about our items. Literally witnessed some of it being damaged and broken to include glassware as it was taken out of the boxes.
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August 2023 by Nathan Tainatongo
Shout out to Emily and Virginia! They were very professional and handle every thing with care.They did an excellent job packing up our house. They were fast and efficient. They worked great as team. We Highly recommend them!!
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August 2023 by Kait Haley
Cannot say enough bad things about this company and I have only unpacked about 1/4th of my boxes. The worst packers I have ever in all my moves seen. Not only were none of my high value items packed well, 90% of them were unwrapped (or in a single piece of paper) thrown into a box labeled “shoes”. Pictures? Wrapped in one piece of paper, glass broken. Thinking about having the military move you out of drum? Don’t unless you want to try your hand at minimalism and high blood pressure. Not military? Use literally anyone else. Anyone. I found a laptop, unwrapped, thrown into a box.
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June 2023 by Cory Reiter
Livingston won the bid for our military move and subcontracted their own no touch over-the-road driver. First they broke the bed in our master bedroom while packing it. Then, the driver didn’t show up for our loading day, but instead showed up the night the move was supposed to occur. The next day, with the truck finally at my residence, Livingston said they had no loading crews available to load, and that we were simply “out of luck.” Now I’ve missed my departure date and will likely miss my report date to my next installation. Livingston claims to be a veteran owned company to secure military business and appeal to the Fort Drum military community, but treats its military members and families with utter disregard. I’m not sure why JPSO still allows this company to bid on military moves and profit off our military families.
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February 2023 by Collene Alexander
Jack's team was amazing! They put in long hours, were very careful with our belongings, took the time to explain what they would do, when they would do it, and improvised if necessary without any complaints. NEVER complained, kept their sense of humor in spite of working long into the night to get the job done. No reservations recommending them!
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February 2023 by Jackieboy ?????????
From the Lady's in the office to the whse men all of them where on point..!!
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June 2022 by joshua hedgecock
I received my shipment in June 2022. When the team opened the rear of the Penske truck everything was about to fall out. Nothing was wrapped in protective cloth material. All our expensive wood furniture was not wrapped in protective covering material. It was simply all thrown together in the back of the truck, with no regards of being strapped down or properly layered by tier. The leather couches were destroyed from being dragged back and forth against the walls of the truck. Every box was crushed from the weight of heavier boxes. My daughter's bedroom furniture was destroyed from the weight of heavier items being placed on them. Our master bedroom furniture was dragged on the bottom causing the underside and trim of the furniture to be ripped off. Some of the furniture has signs of water damage. Every piece of goods not placed in a box was covered in a brown substance. While moving the goods in the home, damages to the property were made. They failed to fix them. The Livingston moving company stated via telephone that they were the ones who loaded the truck. After being confronted about the damages. That team stated they were not the ones who loaded the truck, but after research and phone calls they did load the truck. Simply lying trying to blame SMYTH Moving Company for their failures. Livingston sent a supervisor out the investigate the damages and he simply stated it wasn't their fault. Trying to keep the blame off his team. I am disappointed that Livingston Moving Company would conduct business like this.
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June 2022 by Joshua H.
I received my shipment in June 2022. When the team opened the rear of the Penske truck everything was about to fall out. Nothing was wrapped in protective cloth material. All our expensive wood furniture was not wrapped in protective covering material. It was simply all thrown together in the back of the truck, with no regards of being strapped down or properly layered by tier. The leather couches were destroyed from being dragged back and forth against the walls of the truck. Every box was crushed from the weight of heavier boxes. My daughter's bedroom furniture was destroyed from the weight of heavier items being placed on them. Our master bedroom furniture was dragged on the bottom causing the underside and trim of the furniture to be ripped off. Some of the furniture has signs of water damage. Every piece of goods not placed in a box was covered in a brown substance. While moving the goods in the home, damages to the property were made. They failed to fix them. The Livingston moving company stated via telephone that they were the ones who loaded the truck. After being confronted about the damages. That team stated they were not the ones who loaded the truck, but after research and phone calls they did load the truck. Simply lying trying to blame SMYTH Moving Company for their failures. Livingston sent a supervisor out the investigate the damages and he simply stated it wasn't their fault. Trying to keep the blame off his team. I am disappointed that Livingston Moving Company would conduct business like this.
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April 2022 by omar colon
PLEASE DONT use this company some owners as pinnacle moving everyUnprofessional just read all the reviews
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August 2021 by Stephen Gasparini
I highly recommend this company for anyone moving to or from the Watertown, NY area. They also have a huge storage facility for personal and commercial storage. Very impressed with this company.
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December 2020 by Heidy Saavedra
Super disrespectful! Horrible customer service.
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September 2020 by Claudia Carrasco
Thee BEST customer service ive recieved, these are hard working people and extremely kind!
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September 2019 by saloar213
Friendly staff, they helped me get my moving truck weighed and it was inexpensive.
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August 2019 by Aubrey Saenz
Quick weigh station...great for PCSing... $7 cash... Cheapest in the area! ðŸ‘