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January 2024 by Susan Ellis
Very disappointed. Placed an order to pick up and 2 hours later , it was NOT ready. Was told it takes 2+hrs for the store to get the message.???? Why does it take so long?? Had to cancel order!!! ?
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December 2023 by Patti Pellegrini
Wonderful staff, very knowledgeable
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December 2023 by Lala Maks
Their website is a scam don't shop here.
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November 2023 by Zoey Flanagan
I placed an online order. I accidentally put one number difference on my address. I immediately contacted them and they said they couldn’t cancel or change my address. I’m out money and also won’t get my product. Never again will I order.
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October 2023 by GoGo Guide
Great store, always my go to place for crafts!
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October 2023 by Wendy G
I was so happy to see this location was still open, as I read an article that this location, along with Ogdensburg location, had permanently closed.I bought lots of licensed fabric, yarn and a jigsaw puzzle. I love how majority of fabrics are on sale and that my teacher discount can still apply on tip of sales.I took a star away for two reasons: 1) they don't carry DMC cross stitching kits and 2) I saw at least three customers with dogs. I feel dogs don't belong in stores (except for service dogs), especially in fabric and craft stores. Owners touch the dog and then can get dog hair on fabrics, or they put their dog in the shopping cart, where fur can be left behind.As someone who is afraid of dogs and my mom is allergic to dogs (even hypoallergenic), it is getting out of hand with dogs in stores.
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August 2023 by Meghan Barron
JoAnns is JoAnns but I thought this store was neat and well organized and the employees were quick and helpful.
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July 2023 by Peg Barker
Huge, well stocked. Well lighted. Clean. Great cashier. Very impressive.
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July 2023 by Mary McGraw
I do enjoy shopping craft stores, but joann's in Watertown has been decreasing stock, and it's difficult to try something new if it's not on the shelf
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March 2023 by Jennifer Ferguson
Fantastic service every single time.
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March 2023 by Rich Gebo Jr. (Rich)
Greatest place to go for arts and crafts
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January 2023 by Douglas Thomas
I love shopping at JoAnns which has been in Watertown since I was a kid anyways.
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October 2022 by Jenna Stine
I've always loved this store growing up, but recently I've discovered that this one doesn't have some of the other crafts I needed related to candle making, so they were nice enough to direct me to one of their competitors for the supplies I needed. But Joanns will always have a place in my heart ❤️.
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September 2022 by Steven Gonzalez
This place discounts everything and that's pretty cool. ;-;
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September 2022 by lenny Cab
Usually good, but I had ordered shirts online which where paid in full before I picked up and driving home I realized they charged me again now I gotta wait for customer service cause there closed today and it wasn't a little order
