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February 2024 by Jay Zee
Friendly staff. There was a gentleman working yesterday morning at the south cashier register. I forgot his name ( dark hair,I want to say his name starts eith a "L") but he was so kind. Really made my morning.
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February 2024 by Bobby Van Pike
Dont do the survey on the receipt! If you are upset you need to take your reviews here. The reviews on the receipt aren't publicly available and, trst me, this hurts them more.My experienceThis is one of the worst staffed home depots i have ever been to. The managers are space-cases and if you try to reach them through a regular associate they will use every excuse in the book to blow you off. Even if you are a regular/have a business and are placing an expensive order. Doesnt matter. These guys are allergic to work. Which would be okay if we didnt truly need managers half the time. It seems like the associates we do interact with are having more and more of their decision making power stripped away. So no. We can't avoid talking to the managers.The tech support is nonexistent too. God I could make a whole separate review on the tech but an associate informed us that its a home depot issue and not this specific store. Theres probably a more effective place for me to put something like that. As for the store? Go to one of the other home depots. We like to use clay when we can but its often more convenient for us to use watertown. God is it a headache.
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February 2024 by Dawn Widrick
My Watertown, NY Home Depot employees are trained well, knowledgeable, and very courteous. For my area where customer service and employee attitudes can fall pretty short, it doesn't here! These employees can be proud to say they work here when customers can leave their store with a smile and accomplishing what they set out to because of their help and great attitudes. Thankyou, everyone at Home Depot~Watertown NY!
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January 2024 by Anthony DeRoose
I seen they've gone woke. Only need a men's & women's bathroom. Don't need a 3rd seprate bathroom. God only made man as woman
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January 2024 by Jen O'brien
Thank you to Kayla B! She delivered an awesome customer service to use during winter storm!
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January 2024 by Karl Bender
This store is great. They provide a military discount without the fight that Lowe's does. I order online and they will bring it out to the vehicle. Great product lines too
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January 2024 by Alice Kerr
Clean,organized,well staffed ..
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January 2024 by Britn Haviland
Theme song slaps
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December 2023 by Susanne Duclon
Have what I need most of the time, reasonable pricing
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December 2023 by Brook Borja
0 if I could give it! I ordered an oven and was never told they couldn’t install with propane gas. I PAID for install and haul away. 2.5 weeks later and still waiting for a refund. Called Home Depot, chatted with Home Depot, went to Home Depot. Now they want to only refund me 99% of what I paid. UMM NO. I’m entitled to my FULL refund amount!
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November 2023 by Michelle Cook
Nice place Friendly Staff Members
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November 2023 by Billy Kee
Another worthless home Depot full of employees who don't know anything. The morons who work here cannot tell you where anything is at or help you find anything. Even if they knew where and what you're looking for, they will not help you find it.
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November 2023 by emory yuhasz
Dealt with Terri at Watn Store about countertop install. I cannot give enough praise to this super person. She was busy but handled our issues as a PRO! It was our 3rd visit with her and each time she strived to exceed our expectations and did! She is a very precious component to her position. A definite asset in any position she may be assigned to in your operation. Can’t say enough about her.
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November 2023 by Julie Pierce
My favorite place for things needed for my home. Good prices friendly st
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November 2023 by Timothy Baker
Don't order in-store items online to pick up that day - they dump off returned/used and or damaged items to you. This is the second time it's happened to me. Today I went to the locker to pick up an item I purchased online; the item had no wrapper on it. I was in a hurry so I put it in the truck. After getting home and inspecting it further, there was some minor damage. Obviously it was a return and they dumped it on to me as "new". Now I have to turn around and return it to the store... Poor business practice.
