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July 2024 by Brian Barnes
Stayed at the Hampton while we were in Watertown for 3 days. Everything from the lobby to our room was spotlessly clean. Staff were constantly cleaning and very friendly. We had a room with 2 queen beds that were as comfortable as being at home. Large tv in the room, cold mini fridge, ironing board and iron. Plenty of toiletries and a large bathroom. We stayed mid week and had the pool all to ourself. The hotel is conveniently located near the highway but you don't hear any cars. Nearby great choices of many restaurants and shopping within a 4-5 minute drive. Will definitely stay here again.
Nearby activities: Salmon Run Mall, restaurants are all very close. I recommend Tully's restaurant. Great food. Lots of shopping options nearby.
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June 2024 by Angie F
This is the stinkiest hotel I have ever experienced. It smells SO musty the moment you walk in from outside. A stale smell. An old house that hasn't been aired out in years. So maybe it was just the lobby? The room was no better, and you could not open a window to air out the smell. We found a housekeeper and asked if she had any deodorizer and was prepared (surprise surprise) and gave me a bottle of Fabreeze. We never unpacked and kept our suitcases sealed so as not to absorb the odour. When I mentioned the smell to the gal at the front desk, she shrugged it off, said she could not smell anything. Probably used to it. No apologies.
Beds were comfortable. Not high that you need a boost to get into it. Only one chair in the room and that was the desk chair.
Bathroom - good water pressure in the shower. Lots of towels.
The free breakfast (located off the lobby) was okay. You won't walk away hungry. They had enough options of cereals, waffles, breads, muffins, yogurts, oatmeal, unpeeled hardboiled eggs. Their hot food was a chicken patty, potatoes and what appeared to be the shape of an omelet. Juice. Coffee was very good. Paper and plastic everything. It wasn't spectacular, it was adequate.
Parking was good. They offered luggage carts if you needed them. Elevators were very efficient.
You might think it is deserving of more than one star after my review, but honestly, that smell knocks you down as soon as you walk in. And it sets the tone for the entire stay.
This hotel was in a good location off the highway and access to restaurants and shopping. I would NEVER stay at this hotel again.
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June 2024 by Stephanie P
Excellent quality at the Hampton Inn. Our room was perfectly clean, the fridge was very cold, plenty of products in the bathroom to accommodate our needs. The breakfast buffet had everything from waffles, sausage, eggs, oatmeal to cereal, yogurt, fruit, etc. They had it all. Highly recommend.
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June 2024 by Logan Evans
Location could be better, but can’t really help that. Services was good, friendly. There were some bugs in the rooms though. Sorry.
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April 2024 by Renee L M
Why does this place smell so strongly of mildew??
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April 2024 by Dead Fortune
Bad experience. Arrive to our room we were given and it smells like someone had been smoking cigarettes inside the room the entire day before we arrived. The listing stated the hotel was smoke free and allergy safe. Well someone for sure was smoking in the room. We tried to air it out after being told by the front counter Staff that there was no other room available. So it was either have 3 of us sleep in a Crampt car or endure the stank of the previous residents... Pool area wasn't much better as they have a pipe fly infestation which was pretty gross having flying around the room. All in all the hotel Is clearly lacking love, it seems they are trying to do lobby renovations but it just made the stay that much more unpleasant. Overall I wouldn't recommend staying here, if you can find a room in one of the many other nearby hotels I'd advise you to stay there.
P.S the generic chatgpt replies on these past poor reviews just keep repeating themselves so it shows no effort to fix the issues here are in place.
Rooms: Awful, zero sound proofing to hallway and smells like cigarettes.
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April 2024 by Kyle Kno
Great hotel, clean rooms and super kind staff.
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March 2024 by Affan Mahmud Chowdhury
We had a great experience. The front office staff, especially Jim was brilliant in their service. A great location with everything available nearby.
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February 2024 by Rich Harris
Clean spacious rooms. Friendly and helpful staff. Reasonable rates. I highly recommend.
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February 2024 by mark Lawler
Stayed there for a night back in November of 23 and absolutely loved it , stayed again last night (Jan.20) and it was great until early morning apparently letting 3-4 kids run around in the halls and be very loud at 7:30 am on a Sunday is acceptable then someone on their cleaning staff thought it was a good idea to run the vacuum in the hallway at 9am on what was supposed to be a peaceful Sunday morning but nope they don’t care about the guests all they care about is money! Back in November the breakfast was very good but not this time , I wouldn’t have fed it to a stray dog!
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January 2024 by Hassan Elghayesh
We stayed at the Hampton Inn Watertown while travelling through upstate New York around New Years. We were a family travellingIt was a great stay. The breakfast was really good with a lot of variety. Also, the snack bar had everything you might need. The room was a bit small but was realyl clean
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December 2023 by Luke Galloway
Property was spotless clean, concierge was pleasant and all amenities were excellent.
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December 2023 by Marquelle Adkins
The staff are amazing, friendly, and helpful. Great breakfast and good coffee. Pool was nice and the beds were pretty comfortable. Room was clean, but ours smelled a bit like stinky feet, probably from a previous pet. Overall it was a great hotel and we would stay there again. Make sure you hit up jrecks while you're there!!Food & drinks: Jrecks and Tullys are super close by and worth a visit.
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December 2023 by Sarah Y
The rooms were nice and clean! Friendly reception staff. They do have a continental breakfast, but we left before it was set up. Highly recommend!
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December 2023 by Jordan Clancy
We showed up later in the night and met Jim who worked at the front desk and he was such a nice man who made us feel very welcome right away !Rooms are great nice and spacious and clean the bed is super comfy !Definitely will be coming
