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October 2023 by Gabby C (Gibby)
Everything is overpriced, especially the stuffed animals.I was also lied to about the membership card, and when I was charged the month after ‘signing up’ it took way too long to convince the person on the phone to just terminate the account. They insisted it made more sense to use the rewards I would accumulate after another month or two (I forget specifics). After being lied into a membership I didn’t want, I didn’t want to be harassed into paying for it for another 2 months for whatever discount I would get that surely wouldn’t be worth the 25$ it would cost.Go to Spencer’s and hot topic instead, their staff is awesome over there.
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June 2023 by a m
I'd love to give 0 stars. Cashier lied to me. Don't sign up for the membership card. He said it was free then proceeds to charge my husband's card. I'm glad I caught the lie when I got home. It's $11.99 a month. Please fire the dude that has glasses and herpes looking lips(highly unprofessional), thanks. Trash customer service.
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June 2023 by Mark coryea
Don’t go to this store the manger is very rude
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June 2023 by Mark Thegoodgay
Manager was very rude I’ll never shop at this store again
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April 2023 by Ronald Hitchcock
Don't come here during the week, when they're not busy. The blonde haired girl that works there, didn't catch a name because you know no name tags. But she's having a conversation on her phone, instead of working. Must be nice to get paid to do nothing. Then wants me to sign up for nonsense, doesn't offer me a bag when I'm actually checking out. Then when I asked where the bag was, oh 5cents all snobby. I told her would have been nice for you to say something when I'm actually cashing out. I'm not going to run a 5 cent charge on my card. Doesn't deactivate the security device, so I'm setting off all alarms in every store I'm going in and out of. Hire competent staff. This took place on 03/23/2023 around 12:30PM so if maybe someone higher on the ladder looks at this, they will know who needs some more training.
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April 2023 by Derrick Strader
Clean store, lots of licensed stuff from movies and shows that are popular and still has a decent selection of CDs which are getting hard to find!
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March 2023 by Jessi Hanlin
I witnessed the owner of this store scream at a woman in her face and threatened her. It was frightening please keep your kids and loved ones out of this place.
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February 2023 by Jessica Hanlin
I witnessed the owner of this store scream at a woman in her face and threatened her. It was frightening please keep your kids and loved ones out of this place.
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January 2023 by Brook Noffsinger
I’ve came to fye soo many times and I absolutely love it there, the people are so nice and are always helpful but today I went in with my husband and I will admit there were some toy swords so we just pulled them out “pretend” sword fighting. There was no contact even made, we were maybe doing it for like a minute or so. One younger girl started screaming stop randomly, there’s other people in the store so I didn’t even think twice about her addressing us? Well when I acknowledged her she started telling us VERY rudely to stop, I wish she would’ve addressed me nicely but she couldn’t. She told me I was being a child and that I need to knock it off, I really wish I got her name but I was so upset about the interaction that I just left. She had dirty blonde hair, she was working around 3:00 on a Monday. She did this right in front of people at the register as well which blew my mind, really hope she has a better day and treats people with respect. I even tried being respectful at first but the nasty comments she was making made me feel so livid. I just wanted to have a good day, I do still love that store but that girl made me feel so uncomfortable. That girl needs a reality check, she can’t talk to people the way she talked to me. I also want to add that she claimed she was “recording” me, she’s lucky I didn’t call the cops.
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December 2022 by Joseph Overton129
Do not sign up for the store membership card. The cashier will lie directly to your face and tell you it's free. It's not free, it's 11.99 a month. You'll see the charge a month later and the fine print is on the receipt you get after signing up. Won't return
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October 2022 by avery lynn
there’s a lot of kpop albums which was my fav part. ranging from nct to twice to blackpink and even ace and monsta x and txt. stan twice
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October 2022 by Chad Carter-Tully
If I weren’t flying back to Dallas with no checked luggage, I would have loaded up!!!
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September 2022 by Ethan Yoder
Wonderful store. It provides a lot of different options for those whose are interested in movies, music, anime, collectibles, stuffed animals, T-shirts, and food/drink especially from Japan. Every time I have been in the store, the employees have always been very helpful, friendly, and polite. They are also knowledgeable about the products they sell. The new store manager has certainly worked hard to take care of his store, and I've definitely noticed an improvement in how clean the store is and an overall improvement of the store.
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September 2022 by Tyler Wright
Great store they have a great selection of nostalgic movies & dvds that you won’t find anywhere else
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July 2022 by Ethan Redd
Wonderful store. It provides a lot of different options for those whose are interested in movies, music, anime, collectibles, stuffed animals, T-shirts, and food/drink especially from Japan. Every time I have been in the store, the employees have always been very helpful, friendly, and polite. They are also knowledgeable about the products they sell. The new store manager has certainly worked hard to take care of his store, and I've definitely noticed an improvement in how clean the store is and an overall improvement of the store.
