FedEx Ship Center in Watertown, NY offers a range of services, including packing supplies, boxes, and FedEx shipping options. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground being faster to more locations than UPS Ground. Reviewers have had very positive experiences at the FedEx Ship Center. The staff, particularly Cindy at the front desk, have been described as especially helpful, personable, and knowledgeable, making the shipping process much easier for customers. One reviewer praised a delivery driver named Kendra for her exceptional customer service and care in delivering packages. Another customer appreciated the patience and assistance of a wonderful staff member who helped with their shipping needs. Overall, the FedEx Ship Center in Watertown, NY is praised for its excellent customer service and reliable shipping options, making it a go-to choice for many in the area.
I'm the treasurer of Alley Cat Rescue in Alexandria Bay. We had 5 30lb bags of cat food donated to us. Glad I was home when they were delivered as they would have been too heavy for me to move. He was kind enough to put them in the garage for me. Was so appreciative of him doing that. Thought you should know, he is a great... read full comment
August 2025
Desk Clerk, knowledgeable, competent zero wait time.
March 2025
Had a very positive interaction with Cindy at the front desk today! She was especially helpful and personable. The process of returning some computer equipment was made SO MUCH easier with her help and knowledge. I very much appreciate the excellent customer service and will definitely be using FedEx in the future.
