Empire Visionworks in Watertown, NY offers convenient eye care for the entire family, featuring licensed eye doctors who provide thorough exams for adults and children. The business showcases a variety of glasses frames from well-known brands like Ray-Ban and Nike, alongside a wide selection of contact lenses. While some reviews mention a lack of personality at the front desk, most customers express satisfaction with the overall experience once past that initial hurdle. The testing process is highlighted as impressive, and many patients appreciate the attentive nature of the staff. Employees like Sandy and Olivia receive specific praise for their friendliness and helpfulness, making the selection of eyewear enjoyable and stress-free. However, there are suggestions for improvement, particularly regarding appointment scheduling and the variety of low-cost glasses options. Despite these concerns, the service is generally regarded as good, and many customers would recommend Empire Visionworks to friends, indicating a commitment to quality and customer satisfaction.
