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January 2024 by Hannah Grant
I bought a 2016 mini cooper from Drive America and I drove it for a month and it has been in the service department of where I live for over a month. It has a blown head gasket and a muffler that is falling off. It can be fixed but now I am looking at $3000 to have it fix and that is after the so called extended warranty. I have contacted drive America and am currently trying to get them to pay for the repairs.
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November 2023 by Jacob Benney
Drive America is a great car company and staff are very respectful and friendly and helpful. I'd prefer this place to anyone who is looking for a nice vehicle I really like (Chunk) aka Mike and Brandon they are great folks there.
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November 2023 by Sherry Ashwood
This place lies so bad bought a jeep and put a lot of money into it so far and come to find out it had been in an accident. Drive America said it wasn't they lie, lie lie to women so bad. So i suggest don't ever go here. Drive America was terrible when it was on arsenal st. I should have known better. I don't even like giving 1 star
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November 2023 by Justine Stewart
Polite & helpful. Didn't wind up buying here but respected my time and made me very glad I stopped by.
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September 2023 by Sarah Ashwood
Bought a car last September and unfortunately nothing but problems since whole underneath was rusted so bad I had to completely redo the underneath, everything to do with brakes replaced, had to put a new alternator and bunch more also only came with one key I was told I had to buy another one for 300+ dollars also had to buy brand new tires as it came with bald tires and was told they were fine I’ve put 7,000 dollars into my car so far and bought it for 140000. Just haven’t had the best luck with this vehicle purchased through them
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September 2023 by abakerland
The salesman Brandon did me a great deal of service for me purchasing a vehicle from here I recommend 10/10 to go to this place he will make sure you’re taken care of
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August 2023 by Peter M
The worst place to buy a vehicle. My daughter bought a 2017 ****** ******. Vehicle had problems since day 1. Replaced transmission under warranty and still had to pay 800 bucks. Car was in a wreck. When replacing transmission technician noticed frame was bent. She only had the vehicle for 3 months since purchase. They never offered a ******. Never buy a vehicle from these crooks and this complaint is going to the Attorney General.
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July 2023 by John Walter
This place has provided the worse service experience I have ever had with a car dealership from purchase to now. purchased a vehicle from them in December first red flag was they did not have the title for the new vehicle, and when promised there would be no issue with the DMV we received a suspension for lapse of insurance as they were not able to transfer plates and had us remove insurance off the original vehicle. January comes around and is in the shop for a week due to the windshield leaking into the fuse panel causing it to freeze and destroy the panel, march comes along and it is still raining into the vehicle as they did not fix the windshield correctly and caused a crack just below the seal which they refused to fix and advised me to put on my insurance. April comes along and I go to change the rear brakes and 2 wheel bearings well the lug nut is so corroded on that I had to break the stud off in order to get the tire off again they did nothing to fix this situation. Now check engine light is on, a third wheel bearing is bad and a whole list of electrical issues that they refuse to take care of it’s as if they never looked at this vehicle prior to selling it. Would not recommend giving them any of your money,
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July 2023 by Renee Reithel
I’m super thankful for Tyler and team at drive america.They got me into a car when no one else would bc of my credit. Thank you so much Tyler. I love my new 2017 Jeep Cherokee ?
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June 2023 by Paul B.
i got ripped off they took advantage of us i got a subaru wrx with 50 thousand miles and a hoax warranty i should of did research its my fault ill never go there again could of gotten a 2022 with 12 thousand miles for same price plus 10 year 120000 mile warranty from fucillo subaru
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April 2023 by Brittany Avery
My self and my fiance have never been so mentally drained from a car or place in are life. Only had it month and half and already put $800 into it after I was told over and over nothing was wrong with it mind you I'm paying an arm and leg for this SUV. The entire reason I got the car was to have a reliable car for my family and it's been one thing after another with it. We will be doing business elsewhere for a truck.
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April 2023 by Laura Moody
Can't do 0 stars.Went and looked at cars. Told the sales person what I was looking for and was trying to put me in a vehicle make that I clearly said I did not want. Others I know did purchase from them and have had nothing but problems with their vehicles. Will never recommend them.
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January 2023 by Rebecca C.
The entire staff was amazing! Tyler hooked me up with an amazing new van and the rest of the team worked so hard to make sure everything went smoothly. I would definitely recommend these guys to anybody that is looking to purchase a new vehicle! Thank you again everybody :-)
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September 2022 by Madison M.
Wish it was possible to give a negative review. The owners Steve knight and Michael Conigilio do not value their customers. We had an extremely upsetting interaction with the service department. And tried reaching out to talk to them to come to a resolution. We were told to come in Tuesday at 8:30 when we got there Michael was "too busy" and to come back at 11 so when we came back at 11 an employee told us both owners were in a meeting. We waited till 11:20 then asked the same employee when we would be able to meet with them and she said she didn't want to interrupt their meeting because she didn't "want to get her a** chewed". We finally were able to meet with both owners who said they had no idea why were even there which was a lie because we had employees reach out to them on Friday when the original issue arose. I also personally reached out to the Drive America Facebook page and Steve Knights Facebook asking them to contact me. They refuse to take responsibility for the damage that was done to my vehicle while it was in their possession. They have no customer service skill set. I have no idea how they have remained in business as long as they have because they're jokes when it comes to running a business.
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August 2022 by Jeremy Overton
Had nothing but problems. Had my vehicle for two months and the transmission went. I took it to a different shop to have someone else do the work. I had to go to the DMV to get a registration because I never received one in the mail.