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July 2024 by susheel mishra
Hi everyone this is susheel from California i come in this palace to repair my trailer it was amazing service and the service manager is very awesome person his name is phil parcels he is god gifted for this company they will definitely growth this company coz. They doing job very honestly effectively with great passion
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June 2024 by Frank Donato
They go above and beyond
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March 2024 by Jessica trocine
Called there at 7:30am wasn’t sure if they were going to be in but Kelsey picked up. She was so nice and helpful over the phone. When we got there with our truck Eric and Tim (the mechanics) were so helpful they showed us what was wrong with our truck, told us what they were going to do. They got our truck fix and on the road before 12pm. This was by far the best experience we have had in a while. Because we just came from another shop two days ago and they couldn’t find what was wrong. Everyone was so nice and had such a great vibe! Truly great full for this shop and their employees!
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September 2023 by Kosta Lapit
Good ?
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September 2023 by Tim Kench
Pleasant place to deal with.
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April 2023 by Andre L
This Mack/Volvo is among my top ranked Service Facilities.You're Safety on the Road is how they repair your Truck. Team members are amazing. Knowledge of Your Mack Volvo. I could go on all day. Treated me above and beyond. Dave & Melissa in ServiceBen and Andy Top Mechanics in my book.THEY CARE.and Thank you Jamie for your Help and Support
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February 2023 by Trenton Macaulay
Parts counter guys are top notch always come through and get a call back no matter what. Still very knowledgeable with the older trucks
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January 2023 by Alex Marcoux
perfect service very fastthank you
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November 2022 by Ron Walker Jr
Great service & hospitality. Got us taken care of ASAP.
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September 2022 by jeff woodward
Best service I had in a long time. Melissa,David,Grant, and Eric went way above any other shop I've been to. Had a fuel leak on Friday they got the parts on Monday morning they had fixed in no time. I was very pleased with the price and service. More shops should be like this one. If I'm in the area again with truck issues I will bring it here. Thank you guys again for your outstanding service.
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September 2022 by Willheim
Had an SCR issue threaten my Volvo just as I was approaching the US border at 4am. The truck was threatening a derate. I took it to Beam Mack (the closest authorized dealer/service centre) and when they opened at 7am they took it in right away. All the staff were terrific as were the rest of the people I met. The problem was solved and they got me on my way in a quick but also responsible manner. Not all shops are created equal. This is one of the good ones!
Oh,and I waited to post this review because anyone can temporarily fix an issue only to have it pop up some miles down the road. That has not happened. Thank you Beam Watertown!
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June 2022 by Will Wertheim
Had an SCR issue threaten my Volvo just as I was approaching the US border at 4am. The truck was threatening a derate. I took it to Beam Mack (the closest authorized dealer/service centre) and when they opened at 7am they took it in right away. All the staff were terrific as were the rest of the people I met. The problem was solved and they got me on my way in a quick but also responsible manner. Not all shops are created equal. This is one of the good ones!Oh,and I waited to post this review because anyone can temporarily fix an issue only to have it pop up some miles down the road. That has not happened. Thank you Beam Watertown!
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May 2022 by Blazej Horyza
Our truck was in need of immediate service. The men and women at Beam Mack Sales & Service stayed late on a Friday just get the truck properly repaired and return it back on the road. As a result we avoided getting stranded in the region for the weekend and are able to deliver cargo on time. I cannot praise enough the quality of service they provided and the devotion to get the job done right that they showed. The best of the best of the best!!! Thank you.
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May 2022 by chris reiner
Best service I've had in a long time
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October 2021 by Paul W
These guys were awesome! Brought my 2004 Fleetwood Revolution Motor Home to them to be checked over before we head to Florida. The lady in service was super helpful and the mechanic explained everything he checked over.It’s so nice to work with great service people
