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February 2024 by Krashella (Shella)
Stay Blessed, love, peace and happiness to All
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February 2024 by Kathleen Kratzat
I went into this store to gather some information about a new phone for my husband. Jayde was the employee who helped me -- she was friendly, helpful, knowledgeable, and competent. It was a pleasure to speak with her, and she gave me all of the information that I needed.
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February 2024 by Madelyn Hoffman
Nate assisted in transferring a phone number over from straight talk and he was very professional, and patient with me as he maneuvered in getting ahold of help. He was very prompt and knew exactly what he was doing. He was also personable and made being there for over an hour a pleasure. This atmosphere stood out at our experience with At&t. I couldn’t have made it through the extensive process without his help
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November 2023 by Julie Vickery
Thanks matt
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October 2023 by Chase Beckett
Jade was incredibly kind and helpful. She kept the conversation going and it was never a talk about her selling to us. It was about us telling her what we wanted. It was also nice to share a few laughs. This store continues to grow and prosper. The only thing, I would do more differently is just have the reps up and moving around when customers walk in. Otherwise, loved our experience.
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October 2023 by David Bailey
Matt is great! Thanks for setting me up with a new phone & service. 5 stars bud
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October 2023 by Joseph Wing
The AT&T store I went to today, the store associate, was very pleasant, professional, and very helpful, not to mention the store associate took the time to listen and answered all my questions and concerns.With that being said, I will return there to do business with them.
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August 2023 by chris coffey
I went into this store back in July looking for help with an insurance claim, I was explained that a promotion was going on and I could essentially get a brand new phone an s23+ for the cost of my deductible on my s20+5g of $200 after a trade in. I was asked if I had an old AT&T phone at home (I was in from out of town). I explain that I did and was told I had 30 days after purchase to trade in ANY old phone for a 800 dollar credit off of my new s23+. Well it's been 30 days, I received my credit of a measly 5 dollars!.. On top of that. I was also enrolled in a 25 dollar a month more expensive plan without my consent. I called corporate to find a solution to this. And they told me to return the phone to the retailer and process an insurance claim on my s20+5g... However now it's been more. Than 2 weeks and the store will not accept a return on this phone, leaving my stuck locked into another 36 months at 35 dollars a month.. What an absolute SCAM!.. I wouldn't recommend ANYONE to these crooks at this authorized retailer.
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July 2023 by Rachael Keller
PLEASE PLEASE PLEASE DO NOT GO TO THIS ATT LOCATION. I spent all day calling phone companies because I urgently needed to find a phone and phone plan. After calling Verizon, Cricket and so many more places getting estimates of over $127 a month I decided to call this Att and I talked to a guy and he said I could get a plan and the phone I wanted for $75 a month. I was thrilled so about 20 minutes later I go to this location and unfortunately the guy I talked to on the phone wasn’t the one helping me it was this girl she seemed nice. As I’m explaining to her what I wanted she was now telling me that the price for what I wanted was over $120 a month. I was very thrown off but at this point I was exhausted and as I was thinking about it she then says “I do have to tell you that in order to go through with this plan you HAVE to buy a pair of AirPods and pay ANOTHER $20 a month and there was no way of getting around it.” At this point I knew I was getting scammed and since I am not a confrontational person I said “okay I’m gonna think about it” and left. I went to my car and decided to call the Att in Evans mills and get a quote and they were so helpful and I ended up being able to get that phone plan and phone for $102 a month. And would you look at that I was not in fact required to buy AirPods. So if you want to save money DO NOT GO TO THIS LOCATION!!
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July 2023 by Jayde Moltz
My rep went above and beyond to get me the best deals and prices so i could walk out with a new phone
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July 2023 by Clifford Davis
Why did ATand T store force me to buy earbuds when I upgraded my iPhone?
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July 2023 by Albert P
Very nice store nice employees. Mathew L was very nice, friendly took the time to answer all the questions I had. I would highly recommend him if you need help or assistance.
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April 2023 by Brian Simmons
Anthony was an excellent help today when getting a new line. Helped us to find the best deal and make the switch over easy and quick!! Highly recommend this store !!
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March 2023 by Bobbie S
Great small town store didn't have to wait for help they helped me replace my items and got me going within 20 minutes. Thank you!
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March 2023 by Tiandra Knight
Matt L and Anthony saved my life! My SIM was locked and I needed the PUK codeTo unlock it. I called the customer service line and had a SMS chat with AT&T and no one could help me. So I can into the store and Matt sat with my husband and I until my phone was fixed. Super happy and great service. Thank you!!