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“Excellent customer service.Maddi was extremely informational in guiding me through the appropriate solution to my problem and also facilitated the process.Gabby was also very helpful and informed me concerning the delivery of the phone.I was impressed as the manager, Maddi was so hands on, friendly and accommodating.I would advise anyone with an issue to seek the Washingtonville location for a positive experience.Thank you,Gail”
10AM - 5PM
39 N Plank Rd, Newburgh
Mobile Phones
“Traded in my phone today. Great service with Q, Nahisha, and Theo. Would definitely come back and recommend them. Great customer service from beginning to end. It was quick and painless. They even gave back my Sim card.”
“This is a top quality shop that stands by their work. I had a push to start ignition installed and it went great. The writing is all clean and they made it look like it was factory install. They even soldered the connections…no lazy, loose electrical tape that will end up falling off. I noticed there was a clicking in the unit under the dash and they took it back in and got it corrected right away. Since it was an issue with the unit, it was free of charge. There were no lies or attempts to point the finger elsewhere. These people have earned my trust and I’ll definitely use them again.”
“I had an excellent experience with their exceptional service. Their proficiency in emergency repairing devices in short times is unmatched, and the quality of their kosher products are simply outstanding. Highly recommended!”
10AM - 5PM
2644 NY-32, New Windsor
Mobile Phones
“I recently had the pleasure of visiting the Verizon store at 2644 NY-32, New Windsor, NY, and I must say, the experience was nothing short of exceptional. I had been to another Verizon location earlier in the day, where I faced a bit of a wait and some initial difficulty in getting my questions answered. Although a helpful associate eventually resolved my concerns, the experience left me hoping for a more streamlined and efficient visit.
Enter Anthony F. at the New Windsor location. From the moment I walked in, I was greeted with a warm, professional demeanor that immediately put me at ease. I had come to this location specifically to return a Wi-Fi router, as I had learned from my previous visit that not all Verizon stores handle this task. Anthony took care of my request promptly and without any hassle, demonstrating an impressive knowledge of Verizon's policies and procedures.
What truly stood out, however, was Anthony's exceptional customer service. He not only facilitated the return of my router but also took the time to address a few additional questions I had about my Verizon services. His patience, attentiveness, and genuine willingness to assist were evident throughout our interaction. It is rare to encounter such a high level of professionalism and customer care, and Anthony exceeded all expectations.
This visit was, without a doubt, one of the best customer service experiences I have ever had at Verizon. Anthony F. truly went above and beyond, ensuring that all my needs were met efficiently and effectively. His dedication to his work and his customers is commendable, and he undoubtedly deserves recognition for his outstanding service.
In summary, the Verizon store at 2644 NY-32, New Windsor, NY, has earned a well-deserved 5-star rating from me. The seamless, top-notch service provided by Anthony F. was a refreshing change from my earlier visit to another location. If you are looking for a Verizon store where you can expect exceptional customer service and knowledgeable staff, I highly recommend this location. Anthony F., in particular, is a standout employee who made my visit a truly positive and memorable one. Five out of five stars!”
“Outstanding customer service! I went in quarter to closing and Siya helped to ensure my purchase and transaction went smoothly. She was very professional, patient, and efficient. Highly recommended.”
“In the past I dreaded going into an ATT storeI went to the Chester location and they were the bestGreat serviceFriendlySmartHelpfulMiguel was absolutely the best salesman!!”
“(Translated by Google) Very good service with a Jewish heart and feeling, they will help you with anything, and for cheap!(Original)גאר גוטע סערוויס מיט א אידיש הארץ און געפיל, מען וועט דיר דארט העלפן מיט סיי וואס, און פאר ביליג!”
11AM - 6PM
1431 NY-300, Newburgh
Mobile Phones
“Bryson at the Newburgh store was excellent. He was helping multiple clients at once while attending to my needs with my new device. Even though it took a long time (only due to phone issues not the store!) I would 100% come to this store again to see him! When we upgrade and combined accounts we will be glad to again.”
“I went to this local neighborhood Verizon store and have been going here for years! The store manager Mike has a wealth of knowledge and is truly a phone expert! My phone display was not functioning properly and I needed a new phone. Not only did he take care of it but was able to get the stuff off my old phone even though the display didnt work!”
“The gentleman helping my mom and I out today was professional and cordial despite being the only staff member onsite and having multiple customers to help at once. Excellent customer service and well worth the visit ?”
“Very good service. What that is the only thing you need when you want tie buy a new phone to know all the options what you have to be able to take the best for the less money”
“I had a fantastic experience with Neil Higgins, a manager at AT&T. Neil was incredibly attentive, knowledgeable, and went above and beyond to resolve my issues. His professionalism and friendly demeanor made a huge difference. Neil's dedication to excellent customer service truly stands out, and he’s a valuable asset to the AT&T team. Highly recommended!”
11AM - 5PM
791 NY-17M, Monroe
Mobile Phones
“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”
11AM - 5PM
3 Bryle Pl Ste 2, Chester
Mobile Phones
“I stopped in the Chester store with a “quick” question. Gabriel was the most helpful person I’ve ever dealt with. He answered so many questions I had. Activated my e-sim card and I even bought a few accessories because he was so knowledgeable and helpful. This was a great experience!!”
“Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs ? up!”
“The guys in this store has great customers service every time. I made 3 different trips back to back and time they was very helpful and understanding. Last trip they made sure I walked out with everything I needed and ask for.. Danny and the guys are great will come and shop here for all my phone needs.”
“I was in an automobile accident a few weeks ago and my car was brought to P&P to be stored until Insurance company seized the car. The owner Chris was very understanding, courteous and helpful in a bad time.”
“My husband couldn't get his iPhone to work he couldn't get his emails iPhone customer service could not get him back online he went over to boost Mobile and he was back online in 5 minutes”
“My phone was smashed and bent like a banana.. I was told they might be able to help, so I walked in and they fixed my phone in only one hours time.Great experience. I believe the guy who helped me was Imrahn”
“Went here on Tuesday November 28th 2023 to pick up a few items that i needed. First grabbed a wagon from the front, and headed towards the health section to grab the smartypants womens multivitamins, and brought 2 of them as i ran out of them at home. They had it this time, thank goodness! Also looked for the always pads that are yellow without the straps on them, but didn;t see them. Next went over to the christmas section! They had plenty of ornaments, decorations, wrapping paper, and chocolates. I brought a nice $5.00 poinsetta wrapping paper that i thought was cute. I also brought some chocolates for presents for my aunts and uncles, and brought 4 hershey kisses candy canes, and 4 chocolates that were a mixed assortment. Also looked at the entertainment section where they had lots of cds, and vinyls. i brought a new kids on the block cd as a present. issue though is that the cds/vinyls are a bit disorganized, like there is a hip hop artist in front, and a rock artist behind it.. suggestion is to look online too, though. Finally, went back to the front and got a gift card for my aunt. Went to the self checkout, total spent was $146.00! But worth it! highly recommend for christmas shopping!”
11AM - 7PM
50 NY-17K, Newburgh
Mobile Phones
“We to target over weekend bought a tracone phone for my husband We went to electronics department A very professional tech by the name of Danny was very professional and setup the phone and was so courteous to both me and my husband. Thank you for your wonderful customer service!”
11AM - 6PM
1278 NY-300, Newburgh
Mobile Phones
“Went into verizon this morning for help with an order I had originally placed on september 15th which then had to be reprocessed online this month. Customer service over the phone has been no help to me and I went into the store looking for assistance. Fran and Matt were such a pleasure to work with and helped me figure out the mess with my order on Verizon’s end. Cannot thank them enough they were both so attentive and friendly and resolved the issue!!”
“We appreciate the outstanding service of Ms. Shanee Barkley. She was professional, patient, knowledgeable, skilled, generous and warm. Her people skills were excellent. We have a bad experience at another store and she helped it all go away. We will be back and are satisfied customers.”
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“After the Computer Guy repaired and adjusted several issues, I loaded and ran Skype at home for awhile and the web cam worked and it seems like the laptop is stable for the longrun.”