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December 2023 by Tucker Hottes
We drove from Scranton, PA with our injured Green Cheek Conure - and will be returning as our primary care for our little guy. After calling every vet and animal hospital within a 2 hour drive, Country Willow was on the very short list of doctors for exotics. And more importantly, they welcomed us on short notice.Dr. Brian and the staff at the clinic were genuinely concerned and after a thorough exam eased our worries about Houdini (who is fully recovered!). We appreciated his thorough explanations and recommendations for aftercare and additional nutrition tips.Thank you to everyone at Country Willow, I wish there were more than 5 stars!
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December 2023 by Joy Bodwell
Dr. Sarah is amazing! There is no greater relief than having a vet you completely trust in taking care of your pets. Highly recommend!
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November 2023 by Mix boiii ;D
Came here due to my little hamster not doing well! Amazing staff & very kind and nice! Unfortunately the hamster died in the vet when we got there, but they did the best they could for the little guy! Definitely would recommend this place.
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November 2023 by gwenn pirovitz
I had an emergency with my very difficult dog. Dr Civatte and his staff did a wonderful job getting him in to be seen within a few hours and treated. A very grateful owner..Great experience!!! Plus he received all vacs needed a month early. Highly recommend!
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October 2023 by Darren McNeill
Country Willow came highly recommended by a neighbor who has been using them for years for many different types of animals. We canceled an appointment we had at another vet and scheduled an appointment for our new puppy based on this glowing recommendation. They were able to schedule us in pretty quickly and everybody was friendly and helpful every step of the way…. except for the actual veterinarian. Our puppy had comprehensive records of his shots from the foster organization that we provided upon checkin. My girlfriend told the vet which vaccines he needed and didn’t need (based on the foster organizations recommendations) and provided the paperwork. The vet disregarded this info (I assume he did not read the records) and gave him extra vaccines that weren’t necessary at that time. When my girlfriend pointed this out, he admitted his mistake and simply remarked along the lines of “oh, well now i guess he doesn’t need the booster in a few weeks”. My dog was really lethargic and sick for the next 24 hours. I can’t say that it was because he received the full vaccine instead of the booster but I can’t help but wonder. The whole experience was inexcusable. Not only were his shot records ignored, but my girlfriend said specifically that he had already received that shot SPECIFICALLY. I can’t confidently bring my dog back there or recommend it to anybody else because in our limited experience the vet was sloppy. Better to find out now then in a more serious situation. I would give them one star but everybody else we worked with there was so nice. It’s a bummer because they’re conveniently located and have great hours.
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October 2023 by Octavius Jupiter
CWVH is seriously one of the best vets around. They are up to date with the newest medical practices and are always there to answer your questions. They never make you feel dumb and want the best for your animals, truly. All of the doctors are so kind and the techs make sure to handle your pet with care and compassion in mind. Their prices are waaaaay better than any of the other vets I’ve used also. I just couldn’t recommend them enough.
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October 2023 by Marina “Marisa” Kami
Very good practiceReally they do care about pets.Thankful Broockies mom.:)You do make a difference in our life and in life we do care so much about.
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September 2023 by E G
Amazing vet! Been to a lot of different places. Dr. Bryan and his team can't do enough for you and truly give a first class experience. I couldn't recommend them more emphatically.
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August 2023 by Nancy Ross
I've been to many vets finally I found the one. They know what they are talking about when it comes to care for our family petmembers. I just wish I'd been introduced to them 7 yrs. ago!!
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July 2023 by marjorie dzerk
so thankful to have found Country Willow Veterinary Hospital..my cat was extremely ill, I felt she needed to be euthenized and my regular vet had permanently closed.I contacted Country Willow at random,not being a regular client, and they got me in within hours.everyone there was very compassionate and Dr. Smith was very caring with her exam, diagnosis and recommendation for euthanasia, which was carried out.I can't thank Country Willowenough for their help at a very sad and stressful time.
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June 2023 by Hannah Greve
I took my catahoula leopard dog to Country Willow for an emergency visit since the clinic I normally take her to was already closed. Country Willow saw me last minute and took their time with Novak. She went in for one thing and they discovered a few other problems which ended in Novak having surgery on her liver to remove a mass. Dr. Brian and Dr. Sarah are absolutely incredible. They answered all my questions and explained things in great detail. Since Novak's emergency visit last year, Country Willow Veterinary Hospital is the only place I bring my now 12-year-old dog. They clean her teeth, removed some teeth, removed a huge mass from her side, and treated her so kindly. I recommend Country Willow to anyone who is looking for a great Veterinary to bring their beloved pets too. Incredible staff, amazing atmosphere, and amazing service. The staff truly cares about every animal that walks through their doors.
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May 2023 by Siobhan Guerin
They are working crub side. I respect their commitment to keep everyone safe .They are working very hard to provide excellent pet care. I truly appreciate them for all they do. I previously used a bird vet in Rock Hill New York. I've only taken my Amazon there, and my macaw needed help. They refused to take her because they considered her a "new patient." Her leg band slipped down to her foot and was tight. It could have done damaged if it wasn't removed. I called country Willow vet and even though they were busy, they squeezed us in.They knew it was serious. Everybody was very nice, professional. The vet spent a long time talking to me on the phone. They truly care about your pet. I will use Country Willow vet for all my pet needs. I live in PA & will travel to get excellent care for my pets.
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May 2023 by Catherine Garvin
Super sweet and knowledgeable staff. Definitely recommend the reptile vet. She was so caring, heard all of my concerns and how I've been trying to help my boy, and offered me a doable and a achievable treatment plan
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May 2023 by Ava Grace
Absolutely incredible. I couldnt be more happy and I'm beyond grateful for the attention and care given to my chameleon. Thank you so much!! I'll be back for the follow up appointment!
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May 2023 by James Pappas
All business make mistakes. But when I questioned them, they made excuses. They argued my questions and they made a difficult situation worse.I do not recommend. They are expensive and not talented enough to demand top dollar imo. Try somewhere else.