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August 2024 by Judy Condreras
Always a pleasure, easy scheduling, on time , efficient and friendly service.
I highly recommend Hudson Valley Volvo!
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August 2024 by virg shook
I brought in my Volvo for its first oil change after an engine replacement performed by Volvo Cars. The replacement has given me no issues at all and for that I thank you. What I didn't enjoy today was being there for a oil change and tire rotation for over 2 hours. I made multiple attempts to get a status update via text with Dan. I did not get a response at all. I finally went to the service counter and asked for an update. Miraculously, the car was ready. My recommendation to the service writer that talked about me would be to be certain we are not within earshot of your conversations....... A free car wash wont rinse off the frustration of my extended visit and comment heard.
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August 2024 by Bill McKnight
We were treated very well and Meg took us on a test drive which is what sold us on the 2024 XC60 Recharge. I have owned Volvos since 1976 and this dealership is top notch and friendly.
I can't endorse them any more than to say they are a great group of folks!
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August 2024 by Douglas Hovey
always professional and attentive from the time you call and through the service process…
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August 2024 by Katharine Mallory
No other dealership even comes close! The sales team at Volvo Cars Hudson Valley is exactly what every dealer hopes to create. I had no luck finding the vehicle I wanted in my own state, so I branched out. I cannot believe my great good luck to have stumbled on this group andI will not hesitate to purchase another car from them - in fact, I look forward to it. Andrea, Meaghan and Mindy are fantastic - each of them responsive, professional and knowledgeable - a breath of fresh air. I've shared my experience with all my friends - it's worth heading out of state to work with this team.
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August 2024 by Michael Topel
While I did not purchase my car from Volvo Cars of Hudson Valley, I was fortunate enough to be directed to their service department after a disappointing experience elsewhere. Dan DeCiccio and his team resolved my immediate issues and have been true partners in ensuring my car is kept up do date on all related maintenance items ever since. It's great when you feel both respected and valued as a customer, and this Volvo service team fires on all cylinders in that regard.
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August 2024 by David Peck
Terrific service, Tanya is a pleasure to work with!
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August 2024 by Tracy Sidesinger
Tanya was extremely helpful in making sure I promptly got what I needed to get my Volvo working properly after I had a broken rim. Kind, excellent service and everyone on site was very welcoming.
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August 2024 by susan lopane
Very friendly, helpful with questions about car, nice relaxing atmosphere.
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August 2024 by Dennis Uhlmann Jr.
I have been a customer Volvo for many years. I have only used this service department; And I will only use this service department. The manger Dan DiCicco, is friendly, accommodating, and absolutely wonderful! I cannot say enough how great they have been. I am a loyal customer of Volvo and will remain one because of Dan and his team.
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August 2024 by Rob K
This review is overdue for a gentleman named Sim that was our savior at this wonderful Volvo dealership a few weeks ago. My family owns many luxury high end vehicles from Lexus, Bentley, Maserati, BMW, Jaguar, Volvo, etc. I have been driving these cars for over 20 years and my parents even longer. The experience here was top notch and the BEST I’ve had in YEARS.
Recently we were in Rockland County for a family event (we live in Massachusetts) and our 2016 XC90 started making a terrible noise and the some lights had come on. Prior to coming down to Hudson Valley this vehicle was at another Volvo for a full service and check up and some repairs. Knowing we had a 5 hour trip back home coming up in the next 48 hours I didn’t want to risk breaking down on the side of the road with my family.
I called two Volvo dealers that were near to where we were staying and was rudely told they are booked and they won’t be able to do anything. They advised me to drop it off and take a rental home and when they’d get to it when they would.
I called Hudson Valley Volvo and spoke to Sim and explained him our situation. Sim asked me to describe the noise and send him some videos so he can view them with his technician and see if they could see what it might be. He was hoping it would be a issue he has seen often on these cars. After sending him the videos he called me back saying they are 99% sure they know what it is and they’re going to order parts for the following day and try to squeeze me in and make me a priority even though they are also booked a month out.
The next morning he called me first thing and told me parts were here and he had a slot ready for me for the afternoon. I dropped it off at 1 PM and by lunch time the next day Sim called me saying the vehicle was ready for pick up ready to go.
Can’t thank Sim and his team at Volvo Hudson Valley for being so courteous, professional and accommodating.
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August 2024 by Josephine Palm
wonderful
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August 2024 by Ryan Schwarze
I would stay far away from dealing with this dealership. We had leased a Volvo to prior , and went with another Volvo. We were told that Volvo Would “ pull us ahead” the last 3 payments. They advised us not to make the payment that was due . Now they are offering to pay half of the 3rd payment . NOT acceptable! What they say and what they do are two very different things! Stay away!
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August 2024 by alexis aguilar
When I was trying to purchase my car their system were down and added stress to the car buying process. But Amaya was amazing, and she kept me in the loop. Any questions I had she was able to answer or directed me to the right person. Mindy was also a great help in the financing department. She made it so that when the systems came back up I walked in to sign my paperwork and drive off! Great team and atmosphere. I'm so glad I bought a Volvo!
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August 2024 by Monica L.
My husband and I visited Volvo Cars Hudson Valley with the intention of trading in our 2016 XC90 for a newer model. Upon arrival we were instantly greeted by our salesperson, Stephanie who carefully listened to what we were looking for and was very accommodating. We also worked with Mindy, who was very flexible and made the entire process extremely smooth. It was truly an honor to work with this team and the experience was perfect from start to finish. We are very grateful and look forward to doing business with Volvo Cars Hudson Valley in the future.