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March 2024 by Shaz Nazar
This Wappinfersfalls branch UPS Store at 4 Marshall Road is just an outstanding. The customer service is just so high. Specially all those young staff members are highly professional, helpful, and courteous. Highly recommended this UPS Store. Two thumbs ? ? Team WappingersFalls!
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February 2024 by Veve Bubble
Best UPS, every time good service, fast service, no waiting ?
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October 2023 by Syiera Rose Lee
Never send anything out if the UPS Store in Wappingers Falls! They are a rip off! I called UPS directly and they quoted me a price of $38.10, they charged me $77.68! There response was it's cheaper to ship on line than in the store!! That's a 40$ increase!!
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October 2023 by David Glickman
40 dollars over ups quote they over charge rip you off never again will I ship from this store
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September 2023 by Ray Gonzalez
Attentive staff, short wait times, friendly service. Can’t ask for much else.
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June 2023 by Tina Tina
I can't say enough positive things about this UPS store. Every single employee is friendly. They even have their own mascot cat you can watch that lays in the sun. I wanted to specifically thank Pat and Zane for always being so kind. Both of them are notaries so it is also very convenient to go here instead of dealing with the bank. My 4 year old son is always greeted by Zane and they have the best conversations and when my little one acts up Zane is always nice and helps direct my sons attention to something fun while I am making a return or getting something notarized. I would definitely recommend this store. We have also used their storage place in the past with no issues.
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May 2023 by Jessica Munroe
The best UPS store I’ve been to hands down. The staff is super friendly, patient, and accommodating (negative posts are DEFINITELY not about this location)! I’ve been going there for over 2 years now! They’re clean, quick, and helpful! The customer service is out of this world!
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March 2023 by Frank M
Go to a different UPS store, if you go here, DO NOT buy the insurance, they won't honor it. I purchased the insurance for an item I was shipping and the item/box was destroyed on arrival and UPS says to me its on the individual store, not them.They also charged me for a box and packaging but didnt use it. They somehow managed to stuff my items in the box I dropped off the items in (amazon box in the photo) so I know I was ripped off there.I filed the claim with them 2 months ago and I keep emailing and calling and they leave me hanging.. Avoid at all costs.
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March 2023 by F D
Great service, simple, fast, young crew always greets you. Parking in and out no waiting. Keep up the amazing JOB and thank you!
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January 2023 by Monica Binder
Always open when I need them! Always super quick service!
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December 2022 by Cary
Friendly, patient, and helpful staff. First time visiting this location. Had multiple large boxes for Amazon return. The staff help with Amazon help number and help with the boxes patiently and kindly. Great experience. Returning items at this establishment is smooth and quick.
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December 2022 by DMD
Worst UPS staff I've ever encountered. Rude and completely disorganized.
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August 2022 by Michael Smith
I run a small business and ship both USPS and UPS packages daily. I have visited a few UPS stores in the area and have discovered that the Marshall Rd UPS store is the gold standard of UPS stores in the Hudson Valley. The staff at this location are extremely efficient, courteous and helpful. I highly recommend using this location for all your shipping needs.
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August 2022 by Chance O'Connor
My company uses this UPS Store 5 days a week. The entire staff are helpful and attentive to our needs. We highly recommend this UPS Store for shipping and returns. Fast, courteous service with a smile. Pat, Lynne, Zane, Joe, Bobby, Nick, Braden, Ryan, Kyle and Ty are a winning team. You won't be disappointed.
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August 2022 by C Pennington
These guys are fantastic! I run a small business and have been dealing with them for years. Very helpful and professional. They're located conveniently right off of route 9 but even if I had to drive out of my way, I would still make the trip!
