Mid-Hudson Subaru in Wappingers Falls offers a wide range of new and used Subaru vehicles along with expert maintenance and repair services. The staff are described as wonderful, friendly, and dedicated. The new owners are already well-liked. Multiple reviews highlight outstanding and wonderful sales associates who go above and beyond, clearly have the customer's best interests in mind, and provide excellent service. The follow-on service has been excellent for long-term customers. The service team is recognized as helpful and professional. A specific service coordinator is noted for being extremely helpful, providing clear explanations in plain language, and making customers feel valued with calm support and follow-up. The new manager and team have successfully resolved stressful warranty and ownership transition issues for customers, earning deep gratitude. The dealership's new location is seen as a great improvement. The positive culture includes perks like a snack bar, leading to high recommendations for sales, service, and overall experience. Customers express strong loyalty, stating they were kept from going to another dealership.
Had a great experience purchasing my WRX. The sales team was very efficient, and I was able to leave with my new car the same day. Brandon Velez was a great salesperson. He was very considerate, accommodating, and never pushy about the sale.
November 2025
Billy my sales rep did an outstanding job, he went above and beyond touching up where the detailer who cleaned my car missed. Outstanding associate!
November 2025
Keven was a wonderful salesman who clearly had my best interests in mind. I would recommend anyone who is looking for a car to ask for Keven!
