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“I'm so please with the excellent customer service that I received, and some of the fabulous promotions that are available at this location. I'm going to be adding 4 more lines , the promotions are unbelievable ? thank you Joshua & Hailey”
“I stopped by to ask a question about using an international SIM card on my iPhone 12. John was fabulously knowledgeable, patient, and helpful, and transferred my regular number to an eSIM so that I could use the other SIM card in the physical SIM slot. Great service!”
“I switched to T-Mobile yesterday after a poor experience at the Verizon store and was really pleased with the service! Alan helped me out and was really friendly and took time to answer all of my questions. Great experience overall!”
“Devon was amazing, friendly, and multitasker! He fixed my phone while he had another customer on the their phone calling their spouse for a code. I was in and out in less than 3minutes! This location is lucky to have him, and it helps he is very friendly! Job well done! Thank you Devon for saving the day!”
“I purchased a new phone a little over a week ago and I had an accident and my toddler dropped my phone and shattered my screen. I was absolutely furious and so frustrated and then I decided to take my phone in to the store. I met the manager at the location and his name was Hamza I believe but he said I can call him Mike. I very upset that my screen was shattered but I was also furious walking into the store knowing I have to spend more money. It was like Mike knew how I was feeling and he was just so kind and showed so much empathy to my situation. The store was pretty busy but he looked at me and told me to return in 30 minutes to pick up my phone. I returned to the location about 20 minutes later and Mike got up and told me that my phone was ready. I was absolutely shocked and obviously very happy at how fast he repaired my phone and it has been working now better than ever. I would absolutely be recommending this location to anyone that I know because of the kind treatment I received from the manager Mike. There should be more people like him managing stores like these. If it was possible to give more than five stars, then I definitely would be giving more. Thank you Boost mobile but most importantly thank you Mike for your hospitality! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❗️”
“Spectacular service. CeCe the associate spent much time with me to discover the best phone for my use. Manager came along during transaction and searched for promotional values. He found a $500 Samsung phone for me that would have a net cost of $100. Best experience that I had this year in any retail store. This store is Inside the Galleria, not the one on route 9.”
“I want to say thank you to Ron for helping me sign up and get a great deal on my new service. Ron and the manager, who's name I forget really helped out, and made sure I had everything I need. Highly recommend!”
“Anthony & Tarrell are the BEST salesmen to go in and work with on getting new purchases. Great team of men. Thank you for all that was did.Sincerely ~ Justin Chick (New Iphone 14)”
“Battery expanded went to store rep jawan (spelling?- sorry) gave me info for claim w asurion. Replacement phone was backordered. Phone had protection plan. Rcvd emails about status- last on 7/25 said call. Diff rep just as nice as first one expedited replacement to be delivered that evening. Rep who arrived w phone great Jonathan H. Went to store today and staff wad absolutely fantastic. Neikeisha and Gregory who is very personable transferred all info to new phone. The interactions with all other staff with other customers was great. Thank you all.”
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“I didn't know that you have to cancel your plan or other arrangements by phone before you come here. If not they will not accept anything from you. There is no wait. You can turn in items that are not working for replacements. After 19 years with them they are calling constantly to get me and husband back. Too late!”